Emporium TPO has been named a Top Workplace in the 2024 Scotsman Guide
Emporium is a wholesale origination platform that is dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture that is focused on exceptional customer service, and deliver quality products and returns to stakeholders. Come join us!
The Office Assistant plays a crucial role in ensuring a smooth and efficient office environment by managing the front desk, handling diverse administrative tasks, and supporting overall office operations. As the primary point of contact for guests, employees, and vendors, this position demands exceptional communication skills, a proactive approach, and the ability to effectively multitask in a fast-paced setting. The ideal candidate will excel in fostering a positive atmosphere while maintaining a high level of organizational efficiency.
Working Hours and Schedule:
- On-Site in Frisco, TX
- Monday-Friday, 8:30 AM - 5:30 PM
Essential Job Functions
- Manage the front desk and reception areas, serving as the first point of contact for guests, employees, job candidates, and vendors.
- Perform general administrative tasks, including answering and directing phone calls, handling emails, mailings, and deliveries, and coordinating meeting-room calendars.
- Keep the office clean, stocked, and organized, especially in areas like the kitchen, conference rooms, stockrooms, storage closets, and communal spaces.
- Order office supplies, stock supply stations, and ensure equipment is operable and well-maintained.
- Prepare office spaces for training sessions, including setting up conference rooms with snacks, drinks, and necessary monitors and equipment.
- Deposit paper checks received at the office.
- Provide ad hoc support to staff members and departments, assisting with the organization of on-site and off-site team events.
- Handle travel-related bookings and assist with related logistical arrangements.
- Other duties as assigned.
Essential Job Skills:
- Assist with tasks related to the management of office operations.
- Proven experience in office coordination and administrative support.
- Prioritize tasks effectively, with a keen eye on details and a commitment to quality results.
- Efficiently run errands such as picking up and delivering packages, documents (including bank deposits), and/or supplies.
- Proficiency in MS Office Suite, with an aptitude for learning new software and systems.
- Strong collaboration and partnering skills; ability to work across functions and processes with partners across the organization.
- Excellent attention to detail, self-motivated, and able to work with a high degree of independence, filling in gaps where needed.
- Excellent written and verbal communication skills.
- Ability to maintain confidentiality regarding company information.
Qualifications and Experience:
- High school diploma or equivalent.
- Minimum of 1 year of transferrable professional experience
- Professional presence with a high degree of energy and enthusiasm
Why Join Us?
Comprehensive Benefits: Start enjoying our benefits from the 1st of the month following your hire date:
- Choose from 4 comprehensive medical plans, dental, vision, etc.
- Company paid Life Insurance, Short and Long Term Disability Coverage
Employee Assistance Program: Free confidential help with a variety of personal, work-life, and concierge needs.
Legal Assistance: Provided via Hyatt Legal for estates, creating wills, or civil matters.
Supportive Work-Life Balance:
- 9 Company Holidays, plus your birthday off as an additional holiday.
- 2 Floating Holidays.
- PTO and/or Sick Days.
- Voting Time Off.
- Paid Parental Leave.
- Bereavement Leave.
Career Development: Continuous growth opportunities through paid training and a collaborative culture.
Tuition Reimbursement: Financial help for your career and educational goals.
Financial Security: 401K plan to secure your future.
Team Bonding: Company outings and virtual happy hours to foster a collaborative culture.
Birthday Surprise: We celebrate your birthday with a tasty surprise from us!
Emporium is an equal-opportunity employer. At Emporium we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
