Position: Technical Business Analyst
Location: New York, NY
Job Summary: We are seeking a Technical Business Analyst with a strong background in SQL, CRM systems, Product Ownership, and Capital Markets to join our dynamic team. The ideal candidate will act as a liaison among stakeholders to understand the structure, policies, and operations of the organization, and to recommend solutions that enable the organization to achieve its goals.
Key Responsibilities:
- Collaborate with business stakeholders to gather and analyze requirements, ensuring that they align with business objectives.
- Perform complex data analysis with SQL to extract insights and support business decisions.
- Document and map current and future business processes, create use cases, user stories, and acceptance criteria.
- Develop detailed business requirements and functional specifications for system enhancements and new products.
- Customize, configure, and administer the CRM system to cater to business needs.
- Act as a Product Owner within an Agile team, prioritizing and refining the product backlog.
- Conduct sprint planning, reviews, and retrospectives with the development team.
- Ensure timely delivery of product increments and manage stakeholder expectations.
- Apply knowledge of capital markets to understand and translate complex financial concepts into system requirements.
- Stay current with the latest trends and regulatory changes in the capital markets to inform strategic decisions.
- Establish and maintain strong relationships with internal and external stakeholders.
- Communicate effectively with technical teams and business units to ensure alignment and understanding of requirements and deliverables.
Qualifications:
- Bachelor’s or Master’s degree in Business Administration, Finance, Computer Science, or related field.
- Established experience in a Technical Business Analyst role.
- Strong proficiency in SQL and experience with CRM systems.
- Proven experience as a Product Owner in an Agile/Scrum environment.
- Comprehensive knowledge of capital markets and financial products.
- Excellent analytical, problem-solving, and communication skills.
- Ability to handle multiple projects and priorities in a fast-paced environment.
- Relevant certifications (e.g., CBAP, PMP, CSM) are considered an asset.
We can offer you:
- A highly competitive compensation and benefits package
- A multinational organization with 55 offices in 20 countries and the possibility to work abroad
- Laptop and a mobile phone
- 10 days of paid annual leave (plus sick leave and national holidays)
- Maternity & Paternity leave plans
- A comprehensive insurance plan including: medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)
- Retirement savings plans
- A higher education certification policy
- Commuter benefits (varies by region)
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups
- Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms
- A flat and approachable organization
- A truly diverse, fun-loving and global work culture
SYNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
