We're ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we've been helping our clients develop products that are changing the world, whether that's by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centres.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world's most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don't have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
Responsibilities:
- Lead and execute upgrades, which involves conducting site assessments, updating applications on servers and proprietary devices/hardware, configuring system networks, and collaborating with the customer’s IT team to account for environmental variables affecting upgrades.
- Facilitate detailed technical discussions with internal teams and third-party partners to address complex integrations as required.
- Validate performance, quality, and reliability following upgrades.
- Engage in multi-functional teams to address and resolve complex issues.
- Contribute to teams focused on continuous process improvement.
- Demonstrate strong oral and written communication skills.
Qualifications:
- Bachelor of Science in Engineering, Computer Science, or a related field required, or a minimum of 4 years of equivalent experience in software and/or networking, along with two relevant certifications.
- Strong collaboration and interpersonal skills, as the role involves regular interaction with R&D, project managers, and customers.
- Knowledge in at least two of the following areas to meet business needs:
- SQL/Scripting/Reporting Engines/Analytics (e.g., SAS, Crystal Reports)
- Networking (e.g., TCP/IP, Routing, Switching, Security)
- Enterprise-level hardware (e.g., Server/Client OS, SANS, RAID)
- Middleware (e.g., Rhapsody)
- HL7
- Microsoft Windows
- Linux, Kubernetes
- Wireless - Enterprise level/managed networks
Preferred Qualifications:
- Certifications such as CompTIA Network+, CCNA (or higher), CompTIA Security+, CompTIA Linux+, CompTIA ITF, CompTIA A+, Certified Kubernetes Administrator, or LPI Linux Essentials.
- Advanced understanding of Microsoft Windows platforms, SQL, IIS server, and other networked systems.
- Proficient in deploying and supporting Linux-based platforms (e.g., Kubernetes) and associated networked systems.
- In-depth knowledge of network protocols/architecture (e.g., TCP/IP, IP routing, OSI model, VLAN) and their security implications.
- Familiarity with common network protocols, client/server networking environments, managed switches, VOIP, and network security.
- Knowledge of Wi-Fi wireless technologies and security protocols.
- Basic understanding of VoIP and/or PBX telephony, including basic configuration experience.
- Experience with configuring, setting up, and troubleshooting Windows and Linux-based systems.
