Description:
Job Summary:
Preparing alcoholic or non-alcoholic beverages for bar and patrons. Interacting with customers, taking orders, checking IDs, and serving food and drinks. Assessing bar customers' needs and preferences and making recommendations. Utilizes Barbacks to ensure the bar runs efficiently.
Duties/Responsibilities:
- Beverage Preparation: Craft and serve a wide variety of alcoholic and non-alcoholic beverages in accordance with established recipes and presentation standards. This includes cocktails, mixed drinks, beers, wines, and other specialty beverages.
- Customer Service: Provide exceptional customer service by engaging with guests in a friendly, professional, and knowledgeable manner. Offer recommendations, answer questions about the menu, and ensure guest satisfaction.
- Menu Knowledge: Maintain a thorough understanding of the beverage menu, including ingredients, flavors, and pairing suggestions. Stay on current industry trends and introduce innovative drinks to enhance the guest experience. Stay up to date on current draft Beer selections.
- Order Taking: Efficiently take and process drink orders from guests and servers. Accurately record orders using the POS system, ensuring attention to detail and adherence to special requests or dietary restrictions.
- Drink Presentation: Create visually appealing and well-balanced beverages by garnishing drinks with appropriate ingredients, such as fruit slices, herbs, or decorative accents. Pay attention to glassware selection and presentation to ensure a visually appealing drink.
- Cleanliness and Organization: Maintain cleanliness and organization behind the bar area, including bar tools, glassware, and workstations. Adhere to proper storage and handling of beverages, garnishes, and perishable items, following health and safety regulations.
- Cash Handling: Handle cash transactions accurately and efficiently, processing payments, providing change, and maintaining an organized cash drawer. Adhere to company policies regarding cash handling and reporting any discrepancies or issues promptly.
- Team Collaboration: Collaborate with other team members, including servers, kitchen staff, and managers, to ensure a smooth and coordinated service. Assist with restocking supplies, cleaning duties, and supporting fellow colleagues when needed.
- Safety and Compliance: Follow all safety and sanitation procedures to maintain a clean and safe working environment. Adhere to liquor laws, regulations, and company policies to ensure responsible service of alcoholic beverages.
- Performs other related duties as assigned.
Requirements:
Required Skills/Abilities:
- Knowledge: Extensive knowledge of various alcoholic and non-alcoholic beverages, including cocktails, spirits, beers, and wines. Familiarity with current industry trends and mixology techniques.
- Customer Service Skills: Excellent interpersonal skills with the ability to provide exceptional customer service. Strong communication and problem-solving abilities.
- Attention to Detail: Meticulous attention to detail, ensuring accurate and precise execution of drink recipes and presentation.
- Multitasking: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Team Player: Demonstrated ability to work collaboratively with a diverse team and support fellow team members.
- Must be able to work flexible hours, including evening, weekends, and holidays.
- Must have a valid Food Handlers Certification
- Must have an Alcohol Service Licensing or certification.
- Ability to learn cash register software used by bar or restaurant POS – Aloha, Hot Schedule, Paylocity
Education and Experience:
- Must be at least twenty-one years old.
- Experience: Minimum 1 year of bartending experience in a high-volume restaurant or bar setting.
Physical Requirements:
- Prolonged periods standing and preparing drinks.
- Ability to complete orders quickly and accurately.
- Must be able to lift at least 15 pounds.
Benefits & Perks:
- Accrual up to 40 hours of PTO
- Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones
- Corporate Shoe Program through Shoes for Crews and Skechers
- Competitive Pay
- Flexible Scheduling
- 401(k)
Full – Time employees are eligible for the following additional benefits:
- Medical & Prescription
- Dental & Vision
- Health Saving Account (HSA)
- Wellness Program
- Discount Pet Care Plan
*For a complete list of our benefits please visit: squareoneconceptsinc.com/careers
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