Position: Senior Business Analyst
Location: New York, NY 10112
Duration: 6 Months
Job Type: Contract
Work Type: Onsite
Shift: (Mon-Fri) (9.00AM-6.00PM)
Pay Rate: $70-$70/hr on W2
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a media and entertainment company that develops, produces, and markets entertainment, news, and information. It owns and operates a portfolio of news and entertainment television networks, a motion picture company, television production operations, a television stations group, theme parks, and a suite of Internet-based businesses.
Job Description:
Responsibilities
- Support the Operations QA and Trials team with the facilitation of various trial phases including such duties but not limited to:
- Assist in the recruitment and management of trial users (Onboarding, technical segmentation)
- Trial app distribution
- Site maintenance
- Trial test case documentation
- Monitor Slack, Centercode & Trial Inbox for issues, feedback and comments made by trial users. Ensuring escalation of tickets to the proper business owners.
- Assist with data collection and summary reporting for trials
- Provide clear & effective communication to trialists through various tools (Centercode, Slack, Internal Corporate Communications)
- Partner with cross functional teams across the Direct-to-Consumer business including but not limited to Quality Engineering, Technology Delivery, PMO, Development and Product to define trial worth features and requirements.
Qualifications/Requirements
- Strong analytic & reporting skills and proficiency in SmartSheet, Excel, Powerpoint and SharePoint.
- Knowledge of Atlassian products like Jira, Confluence
- Understanding of Agile principles and workflow
- Experience working with digital and streaming products strongly preferred
- Team oriented and collaborative with an aptitude and willingness to learn new methods and tools
- A level of comfort asking probing questions and providing timely responses to help both internal and external customers to troubleshoot issues
- Experience working with Centercode, macros, JSON is a plus
- Knowledge of visualization or dashboard tools like Tableau, Power BI or JQL is beneficial
- Excellent written and verbal communication skills
- Understanding of various streaming devices (tvOS, Roku, Smart TVs, mobile, etc)
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
