Job Description: Document Auditor
Overview: As a Document Auditor, you will play a critical role in ensuring the accuracy and completion of all required documents. You will also assist in supporting other Doc Auditors and maintain clear communication with external agencies, clients, and borrowers.
Key Responsibilities:
- Carefully review and verify documents for accuracy and completion.
- Monitor work-in-progress reports to ensure timely completion of tasks.
- Provide support and assistance to other Doc Auditors as needed.
- Communicate effectively with external agencies, clients, and borrowers to resolve any discrepancies or issues.
- Conduct thorough research to identify and correct any discrepancies.
- Print and manage reports from established databases.
- Maintain meticulous records and logs to ensure accuracy and compliance.
- Ensure all documentation meets 100% accuracy standards.
- Stay informed of client, vendor, and borrower requirements.
- Perform assigned duties and responsibilities efficiently and on time.
- Foster open communication with team members and team leaders.
- Address inquiries from clients, borrowers, agents, and internal staff promptly and professionally.
- Demonstrate proficiency in ServiceLink operating systems and internal search engines.
- Adhere strictly to company policies and procedures.
- Consistently meet or exceed production goals and quality standards set by management.
- Take on additional duties as assigned by management.
Qualifications:
- High school diploma or equivalent preferred.
- Proficient in typing and data entry with a minimum speed of 45 words per minute and 95% accuracy.
- Strong communication and customer service skills.
- Familiarity with Windows software applications.
- Basic knowledge of real estate terminology is advantageous.
- Ability to multitask and work effectively in a fast-paced environment, particularly when facing tight deadlines.
A Day in the Life: In this role, your day will be dynamic and filled with tasks that require keen attention to detail. You will start by reviewing documents to ensure they are complete and accurate. Throughout the day, you'll monitor work-in-progress reports and assist your fellow Doc Auditors as needed. Communication will be key, as you'll interact with external agencies, clients, and borrowers to resolve any discrepancies or answer questions. Your ability to multitask and meet tight deadlines will be crucial as you maintain records, print reports, and ensure all documentation aligns with our high standards. By the end of the day, you'll have played a vital part in maintaining the quality and accuracy that our clients expect.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en-us/candidate-privacy/
- The Company will consider qualified applicants with arrest and conviction records.
