Desktop Support Engineer
6 month contract to hire
Irving, TX (Onsite)
Established experience with Windows OS network/systems remote support via phone, email, and chat
2+ years of experience in various IT operations disciplines including Active Directory, LAN administration, desktop support, email systems and server administration.
2+ years of experience in installing, configuring, troubleshooting, and repairing computers, printers, and software.
Proven troubleshooting skills.
Ability to organize multiple work tasks and prioritize them to meet specific deadlines.
Established experience and a passion for providing exceptional customer service.
Confidence interacting with a wide range of people from clerical staff, network specialists, developers, senior management, and vendors.
Ability to use Microsoft Word, Excel, and Outlook.
Competence to operate a personal computer, printers, and external computer peripherals.
Ability to travel away from home over weekends and after hours (approximately 10% of the time).
Bachelor’s Degree or equivalent
Experience in supporting VMs on a VMWare Infrastructure.
Experience with utilizing support ticketing systems.
Experience with PowerShell scripting
#windows #network #systems
