Title: Technical Writer – II
Location: Bay Area - Livermore, CA/Alameda, CA
Contract Length: 6 months, with the possibility of extension or conversion based on performance
Work Arrangement: 100% Onsite
Role Summary: The role involves working on Process Standardization by producing 80 documents, including NNI and PRC types, using templates that follow GSG standards. The candidate will collaborate with stakeholders and utilize tools like Microsoft Office, Salesforce, and PowerPoint to gather information and create documents. This position supports the Heart Failure Division's operations and continuous improvement efforts.
Duty’s:
- Work on Process Standardization in collaboration with stakeholders, managers, and operational teams.
- Produce 80 documents, including NNI (Needs New Insurance) and PRC (Prescription Required Case) documents, using templates that follow GSG (General Services Guide) standards.
- Utilize tools such as Microsoft Office, Salesforce, and PowerPoint for document creation.
- Gather information from meetings, documents, and systems to create accurate documents.
- Submit documents for stakeholder approval as part of the process.
- Support the Heart Failure Division’s operations and continuous improvement efforts.
Requirements:
- Experience: Minimum of 2 years as a Technical Writer or Document Specialist
- Skills: Strong organizational and time management skills, excellent communication in English, and critical thinking abilities
- Education: Bachelor’s Degree required
Interview Process:
- First Round: Video conference
- Second Round: Onsite interview with the hiring manager and another manager
- Note: Writing samples will be required during the interview