SUMMARY: Responsible for daily office activities in the following fields; Customer Service, Order Entry, Inventory Control, Shipping and Invoicing. Maintain company files within various departments. Review and record incoming customer purchase orders, production paperwork, production entries and data entry, packing lists, shipping labels, and process customer invoices. Participate and coordinate in plant cycle counts and annual inventory.
RESPONSIBILITIES:
Processing Customer Orders:
Input all new orders and prepare paperwork for production. Create and maintain production inventories in company database. Maintain production schedules and distribute to management as needed.
Schedule Shipments:
Create release orders and process shipments to customers using various programs such as; SAGE and Microsoft Suite. Have an understanding of “usual/customary” freight charges. Maintain all documentation and databases.
Accounting:
Create and process all invoices & credits to customers while maintaining an organized filing system. Work with the company controller to run month end reports. Back-up the accounts payable department.
REQUIREMENTS:
• Assertive and driven, self-motivated, able to work independently.
• 3-5 years’ experience providing sales support in a manufacturing/distribution/production environment.
• Specific experience with plastics preferred.
• Above average communication skills both written and verbal.
• High mathematical aptitude.
• Intermediate to advance Excel skills using Pivot tables, VLOOKUP and formulas Regular and punctual attendance.
• Impeccable business etiquette.
• Ability to work well in a fast-paced environment.
• Able to adapt and respond to changing business needs.
• Strong verbal, interpersonal and organizational skills.
• Must be proficient in the Microsoft Office suite and general computer aptitude. Attentive to detail.
• Sage/MAS or any other ERP software is desired.
Education/Experience:
Associates degree or equivalent work experience.
Job training and experience-Three year order entry & shipping experience minimum.
Three years plastics industry experience preferred.
Experience working in a manufacturing environment required. Accounting experience preferred.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand: walk; use hand to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 lbs.
Position Type / Expected Hours of Work:
This is a full time exempt position and the hours of work and days are Monday through Friday, 8:00am – 5pm with one hour for lunch.
