Job Title: Business Analyst (Infrastructure)
Hybrid: Naperville, IL
Tasks & Responsibilities:
- Collaborate closely with project stakeholders to gather and define project requirements, ensuring clear understanding and thorough documentation.
- Analyze and prioritize requirements, translating business needs into technical specifications.
- Utilize Azure DevOps for project tracking, documentation, and management, ensuring seamless integration and deployment of infrastructure projects.
- Apply Agile methodologies to streamline project delivery, adapting processes to meet project timelines and deliverables.
- Conduct detailed problem-solving to address and resolve project hurdles, employing innovative solutions to achieve business objectives.
- Develop and maintain comprehensive project documentation, including requirement specifications, process diagrams, and user guides.
- Serve as a liaison between technical teams and business stakeholders, ensuring clear communication and alignment on project goals and progress.
- Continuously evaluate and recommend improvements to processes and systems, enhancing team efficiency and project outcomes.
Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or a related field.
- Minimum of 3 years of experience as a Business Analyst, preferably within an infrastructure or IT environment.
- Proficiency in Azure DevOps, Power BI, SNOW, and Confluence, with a focus on reporting.
- Strong understanding of Agile methodologies and the ability to apply them in project management.
- Excellent problem-solving skills and analytical thinking.
- Outstanding communication and interpersonal skills, enabling effective interaction at all levels of the organization.
- Demonstrated experience in requirements gathering, analysis, and documentation.
- Ability to work independently and manage multiple tasks and projects simultaneously.
- Detail-oriented with a commitment to high quality and accuracy.
