Role Description:
• Responsible for functioning as the Technical SME on an enterprise-wide system.
• Responsible for implementations of products/services that involve significant Commonwealth and federal oversight.
• Provides direct technical expertise to Executive applications involving national security.
• Delivers support and design for industry specific applications that require integration with statewide systems or applications.
• Interacts with executive level business users or technical experts.
• May function as a niche SME.
• Demonstrates expertise in teaching/conveying technical and/or functional courses/concepts.
• Develops appropriate work programs and use to effectively schedule tasks/assignments.
• Identifies improvements to project standards to achieve high quality services/products.
