One of our clients a leading organization in the Financial Derivatives is looking for an Operations Engineer with experience in an IT Operations team, incident management. This position has a strong possibility of being converted to fulltime
As a Technology Operations Engineer, you will:
- Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery)
- Remediate systems & application issues in these environments.
- Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support
- Accurately report incidents to management
Other qualities we are interested in:
- Basic proven Linux knowledge
- Experience with incident/issue management systems and process
- Proven ability to multi-task and prioritize, especially in critical and high-pressure scenarios
- Established communication pattern/experience with internal and external customers; regional, local, in-person and/or virtual
- Cloud platform experience
