Job Title: Scheduling Coordinator
Location: Greenwood Village, CO
About Us:
Mile High Multilingual Services is a trusted leader in the translation and interpretation industry, known for providing exceptional service and fostering a positive, professional work environment. We seek a detail-oriented and organized Scheduling Coordinator to join our team. Our company is committed to maintaining a drug- and alcohol-free workplace to ensure the safety and well-being of all employees.
Position Overview:
The Scheduling Coordinator will manage and organize the schedules for our team of professionals (linguists). This position requires excellent organizational skills, strong communication abilities, and the capacity to handle multiple tasks efficiently.
Key Responsibilities:
- Coordinate and manage linguists' daily schedules, ensuring that all client needs are met promptly and efficiently.
- Communicate with clients to confirm appointments and address scheduling conflicts or changes.
- Maintain and update scheduling software with accurate and current information.
- Monitor linguists' availability and adjust schedules to accommodate changes or emergencies.
- Work closely with team members to ensure all shifts and assignments are covered.
- Provide exceptional customer service to clients and team members, responding promptly to inquiries and requests.
- Keep accurate records of appointments, cancellations, and rescheduled appointments.
- Has an excellent sense of urgency
Qualifications:
- Previous experience in a scheduling or coordination role is highly desirable.
- Strong organizational and time-management skills.
- Excellent verbal and written communication skills.
- Proficiency in scheduling software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- High attention to detail and problem-solving abilities.
- Ability to work independently and as part of a team.
Company Policies:
- Our company prohibits the use of drugs and alcohol in the workplace.
- All employees are expected to adhere to this policy at all times.
Why Join Us?
- Be part of a supportive and collaborative team.
- Enjoy a competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.
- Work in a company that values integrity, respect, and excellence.
