Job Responsibilities:
Youth Treatment Specialist Supervisor
Bakari Residential Care Center
Wisconsin Community Services
WCS is a nonprofit human services organization that works with individuals to overcome adversity.
We believe that all services should be person-centered, strength-based, trauma-informed and culturally competent. We seek compassionate, highly motivated, talented candidates to join our dedicated staff
Position Summary:
Responsible for supervising and assessing youth treatment specialists as they interact with residents and provide for the day-to-day care and supervision of residents at 24-hour Residential Care Center, Type II.
The Center is licensed under DCF 52 to provide a Type II residential treatment facility for 24 youth (ages 12-17). Residents include adjudicated youth under Department supervision including youth in the Milwaukee County Accountability Program; Multi-system youth (Delinquency and CHIPS) in transition; Wraparound Milwaukee youth; Youth who are receiving Aftercare upon release from a juvenile correctional facility
Essential Functions:
- Provide one-to-one supervision of Lead Youth Treatment Specialists and Treatment Specialists to ensure professional growth and development and youths treatment plans are followed and regularly communicate with staff.
- Assist with interviewing and training staff.
- Provide leadership for operations team and role model for the Youth Treatment Specialists.
- Collaborate with the clinical supervisor and clinician to ensure staff are meeting youth’s emotional and behavioral health needs.
- Through supervision, ensure youth’s needs are being met by staff and team members.
- Lead shift transition meetings, staff meetings, and regularly communicate with staff.
- Review and approve on all documentation including communication logs, shift reports, serious incident reports as required by the funding and licensing agencies with the timelines identified.
- Provide oversight, structure, and ensure the daily youth programming schedule is always implemented including the co-facilitation of group programming.
- Always Ensure youth remain safe and supervised.
- Assist with investigations, evaluate and mediate youth and staff concerns and complaints, as needed.
- Administer medication and ensure staff are aware of medication changes in collaboration with medical providers and nursing staff.
- Uphold and promote a positive and supportive culture for youth and staff.
- Maintain confidentiality within all written and verbal communications.
- Provide staff coverage for vacations, call ins and staff shortages.
- Keep appropriate documentation for all funding sources.
- Adhere to state licensing/certification requirements.
- Adhere to WCS Policies and Procedures.
- Other duties as assigned.
Other Duties and Responsibilities:
Provide coverage for absent staff and direct service to clients as needed. Other job-related duties as may be necessary to carry out the responsibilities of the position.
PM21
Job Qualifications:
Minimal Qualifications:
A bachelor's or associate degree from a college or university with a focus on child and youth care work or in a social or behavioral science field.
- Be at least 21 years old (at least 2 years older than the oldest resident).
- At least 3 years of experience in public or private institutional childcare for the type of population the center serves
- At least one year of experience as a supervisor or satisfactory completion of at least one course for credit in supervisory skill development and personnel management or have 40 hours of documented in-service training involving supervisory skill development and personnel management.
- Have 2 years of experience in licensed institution childcare and be certified as a child and youth care worker meeting standards of the national organization of child and youth care workers association.
- Knowledge and skills to work with population age 12-17.
- Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of clients.
- Valid driver’s license, automobile, and insurance sufficient to meet agency requirements.
- Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check.
Knowledge, Skills, and Abilities:
Working knowledge of positive child/youth development; patience and understanding of difficult life situations; the ability to interact with escalating youth and/or parents in a calm and professional manner; ability to follow oral and written instructions; ability to respond appropriately in crisis situations; proficient with Microsoft Word and Excel; perform basic computer functions; uses time efficiently and effectively; ability to multi-task; sensitivity towards cultural, ethnic and disability issues.
Other Job Information (if applicable):
Work Relationship and Scope:
Reports directly to the Youth Treatment Specialist Clinical Supervisor. Has contact with a wide variety of individuals including clients and family members, other program staff, vendors, and other collateral contacts, neighbors, funders, Milwaukee County Delinquency & Court Services Division (DCSD), Children’s Court officials, MPS staff and administrators, staff of youth serving agencies and the general public.
Personal Attributes:
Follow agency Code of Conduct and Leadership Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.
Working Conditions:
- State-Licensed Residential Care Center, Type II
- Local travel as required fulfilling essential functions of the position.
- Ability to take rotational 24-hour supervisory call responsibilities.
- Ability to manage young clients who have experienced a great deal of trauma and express trauma through behaviors.
- Ability to lift 30 pounds.
Physical Demands:
Duties require possible activity while monitoring or interacting with youth in the program. Staff may be required to use physical intervention in extreme situations. Driving required.
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