Job Requirements
Education:
- Required: Bachelor’s degree in a clinical discipline.
- Preferred: Master’s Degree in a clinical discipline, Business, or Healthcare Management.
Experience:
- Required:
- Minimum of 5 years of clinical acute care hospital experience.
- At least 2 years of experience in management/leadership.
- Preferred:
- Recent experience in a critical care setting or in a leadership role.
Certifications:
- Required:
- Current BLS (Basic Life Support)
- ACLS (Advanced Cardiovascular Life Support)
- PALS (Pediatric Advanced Life Support) and NIHISS (National Institutes of Health Stroke Scale) certification within 90 days of hire.
Job Responsibilities:
Department Management:
- Oversee all operations and functions of the Intensive Care Unit (ICU).
- Assume 24/7 accountability for managing the appropriate provisioning of nursing and support resources in the department.
- Implement standards of practice, reviewing and revising as necessary to reflect changes in standards of care and the patient population within the ICU.
- Manage department operations to maximize productivity, minimize costs, and achieve quality improvement and patient satisfaction goals.
Patient Care & Safety:
- Ensure patient care needs are met by consulting with staff, providers, other leadership members, and the Director of Nursing.
- Assure that all aspects of patient care occur in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Address and support cultural practices if they do not harm others or interfere with the planned course of medical care.
Performance Improvement:
- Maintain performance improvement activities within the department and participate in Continuous Quality Improvement (CQI) initiatives.
- Develop, communicate, and implement policies and procedures, monitoring compliance.
Leadership & Team Building:
- Lead and mentor staff, fostering a culture of teamwork and respect throughout the department.
- Provide routine performance feedback, conduct annual performance reviews, and work with HR and senior leadership to ensure competitive reward and recognition systems.
- Collaborate with Human Resources to effectively resolve employee and labor management issues.
Collaboration & Communication:
- Collaborate with the Director of Nursing, using patient satisfaction surveys and staff input to establish and implement unit-based customer service initiatives.
- Act as a liaison with patients, physicians, and employees to ensure high-quality patient care.
- Communicate clearly and professionally with the mission, vision, and strategic goals of the organization in mind.
Policy Development:
- Develop and approve job descriptions within the scope of responsibility.
- Ensure that clear, concise, and current written policies and procedures are available to assist the staff and minimize risk factors.
- Maintain established department staffing plans to ensure reasonable hours and acceptable working conditions for optimal patient care coverage.
