McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Job Description
This opportunity is part of the DevOps COE in CPP Delivery office, where our mission is to help our product engineering teams deliver faster with improved quality and reliability. We work cross functional with our global product teams and market teams in defining and completing our automation test strategy, improving our build and deploy pipelines to standard tools and templates and Find opportunities to proactively maintain our product SLAs. As a Technical Program Manager you will directly manage all the initiatives and responsible for all forms of reporting and communication within the DevOps pillar of the Center of Expertise.
Role and Responsibilities
- Partner with Senior Program Manager, Senior Managers, Engineers and facilitating multiple stakeholder groups to identify priorities, define projects and associated landmarks to deliver against these priorities.
- Maintain and monitor list of key program-level dependencies across application groups and proactively track through to completion.
- Manage DevOps initiatives and projects by helping with prioritization and organization of associated tasks
- Help build a knowledge hub for standard processes and recommendations of DevSecOps practices
- Assist with facilitating scum meetings and technical demos
- Define and measure critical metrics for success
Qualifications
- Bachelors Degree or equivalent experience in Technology or related
- Willingness and ability to live the McDonald's values every day: Serve, Inclusion, Integrity, Community, and Family.
- Strong communication and presentation skills to optimally communicate sophisticated concepts to both technical and non-technical audiences.
- Ability to solicit and communicate business expectations and build strong client and stakeholder relationships.
- Demonstrated ability to manage technical initiatives from an unclear problem statement, driving transparency, understanding, and discussing technical concepts, managing tradeoffs, and evaluating potential concepts with internal and external partners.
- Strong leadership skills, with the ability to influence and collaborate with cross-functional teams
- Proficient in Project Management /Tracking with tools like JIRA, MS Project
Additional Information
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
