Job Title : Billing Representative
Pay Range : $23 per hour
Location : Atlanta, GA 30339 (ONSITE)
Work Schedule : Mon-Fri (8am-5pm)
Contract Duration : Temp with potential to convert
JOB SUMMARY:
Responsible for review, coordinating, and processing repairs. Includes entering data and processing repairs utilizing Oracle and Appian processes. Daily tasks include maintain back log calls to assist the branch in cleaning up outstanding repairs for processing, working with all levels of management to achieve company financial goals. Must establish & maintain a professional rapport through timely response to customers, both internal and external.
ESSENTIAL JOB FUNCTIONS (List in order of priority)
- Mange and complete processing all repairs within established SLA’s.
- Processing of all repairs sold by US Field by entering data into Oracle and reviewing conctructual scope of work, labor hours, and materials tied to processsing of repair.
- Read & understand contractual payment requirements for processing and invoicing repair jobs.
- Maintain backlog database including reviewing backlog with internal stakeholders to increase repair closures to recognize revenue.
- Verify bill to and ship to information on repairs prior to invoicing.
- Invoicing repairs at time of completion for revenue recognition.
- Coordinate approval driven by Sales from business leaders as required by approval matrix.
- Accurate timely parts ordering to supplier in accordance with repair request.
- Assist in internal and external audit process
- Provides timely responses to all internal and external e-mail correspondence and point to point contact calls
- Performs other duties as assigned
REQUIRED KNOWLEDGE, SKILLS, ABILITIES
- Requires the ability to understand general arithmetic, speak and write in a clear and understandable manner for internal/external relations.
- Understand complex verbal and written instructions.
- Understand data processing applications.
- Prioritizing and multi-tasking, working well under pressure while paying close attention to detail to meet month-end deadlines.
- Ability to handle sensitive information, maintain a high level of data entry accuracy, and adhere to strict deadlines is essential.
- Individual will be able to display effective interpersonal skills with all levels of employee, as well as the ability to communicate positively and effectively, verbally and in writing
- Must have strong computer skills, especially MS Outlook, Word, and Excel
- Able to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
- Able to deal with problems involving several concrete variables in standardized situations.
REQUIRED WORK EXPERIENCE
At least 1 year of experience within a professional business environment.
REQUIRED EDUCATION, CERTIFICATIONS, TRAINING
High school diploma or one year certificate from college or technical school or equivalent professional experience is required.
PREFERRED QUALIFICATIONS
Associate degree or equivalent hours of college-level coursework plus professional experience is preferred.