WHO ARE WE?
Iconic British brand ghd, is a global leader in high end professional hair styling tools and the UK’s number one recommended styling brand. Loved by stylists and consumers, loved by press, and loved by the people that work for the brand!
Merging science and innovation, with luxury beauty and style; ghd pioneers new technologies and beautiful designs to create the most technically advanced hair tools in the world.
A trusted and loved brand, ghd sells 2 million stylers every year and 5 iconic ghd products are sold every minute. The award-winning ghd tools are used by 200,000 stylists around the world and sold in 30+ countries and more than 45,000 premium salons.
Renowned for game changing innovation and superior performance, at ghd we are on a mission to transform the lives of women via the power of a good hair day!
ROLE OVERVIEW
Work Arrangement – Remote
As a key member of the ghd North America Education team, the Field Education Manager is responsible for driving educational initiatives and showcasing the innovative ghd portfolio of tools to both professionals and consumers. This role involves collaborating closely with customers and internal teams to effectively implement and execute the education strategy across all channels.
JOB ROLE AND RESPONSIBILITIES
- Leads engaging and motivating seminars both in person and digitally for licensed beauty professionals, premium retail partners, and consumers covering foundational product knowledge as well as advanced techniques and skills.
- Demonstrates ghd tools and their benefits through hands-on workshops, presentations, and live demonstrations.
- Tailors educational strategies to meet the needs of various audiences, ensuring high engagement and understanding.
- Partners with education team both locally and globally to localize and deploy education assets.
- Builds and maintains strong relationships with external customers, including salons and retailers, to coordinate and execute training sessions and educational events.
- Manages operational needs, booking systems and internal coordination including managing projects and working with the cross functional teams.
- Helps coordinate new product launch education strategy for premium retail, internal teams, salons, & educators.
- Works collaboratively with all ghd internal departments including Marketing, Finance, Operations, Digital and HR teams.
- Upholds the high standards of integrity for both the brand and the company in all areas.
SKILLS & QUALIFICATIONS
- Proven experience in education, training, or a related field, preferably within the beauty or professional tools industry.
- Excellent communication and presentation skills, with the ability to engage and inspire diverse audiences.
- Proficient with social media content creation to influence customer engagement.
- A team player possessing strong interpersonal skills with an ability to develop relationships and communicate with all levels of management.
- Strong organizational skills with the ability to prioritize workload and meet deadlines.
- Self-starter with excellent problem solving and analytical skills and the commitment to follow-through.
- Solid computer skills including proficiency in MS Excel, Word, Outlook, & PowerPoint.
- Willingness to travel as needed to execute training programs and attend industry events.
- In touch with current trends within the beauty/hair industry.
- Minimum 5 years hair dressing experience behind the chair.
- Valid Cosmetology License within the state of residence
WHY JOIN US?
We value a diverse and inclusive workplace, and we welcome people of different backgrounds, experiences, skills, and perspectives. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the team is happy and healthy. Here are the benefits we offer our team:
- Medical, Dental and Vision Insurance Premium is covered 100% by ghd North America for employees and 100% for dependents
- Life, LTD (Long term disability) and AD&D (Accidental Death & Dismemberment) is covered 100% by GHD North America
- Personal days on your birthday and work anniversary
- Office closed Christmas-New Year
- Hybrid Work Model
- Summer Fridays
- Wellness/Fitness Reimbursement
- Cell phone Reimbursement
- Gratis and 50% off ghd product discount and 30% off all Wella and OPI products
- Quarterly employee activities to foster company values
ghd North America is powered by a hybrid (remote/ in-person) workforce that spans the US. We are committed to creating a work environment that best accommodates the unique needs of our team and enables you to bring your best, most productive self to work. Many of our day-to-day activities are conducted virtually while on-boarding, team meetings, 1:1 coaching and quarterly events will be conducted on-site at our campus in Calabasas, CA.
