OVERVIEW
The “Distribution Coordinator – Stations” will be a main support for the Distribution Logistics Manager. This role manages inbound and outbound shipment schedules for STO’s and customer shipments, in the NRO and transfer station network. The role is also responsible for maintaining carrier performance and supporting the Refinery Distribution Team in “delighting the customer” with various activities, that include communicating any changes to the schedule and performing tracking and tracing of shipments, as needed.
DETAILED ROLES & RESPONSIBILITIES
- Responsible for insuring that all daily functions, including shipping and receiving, are performed accurately and timely in our transfer station locations.
- Performs tracking and tracing for several purposes, including customers that are concerned about their operations shutting down. Must monitor open orders at the transfer stations to insure all orders have shipped on-time.
- Assists co-packers and stations in securing carriers for outbound shipments.
- Communicate with carriers regarding any changes that are made to appointment for pickup or delivery.
- Main point of contact for distribution related issues for CSRs, carriers, other refineries and NRO’s.
- Works closely with the Central Planning team and Distribution teams regarding any capacity concerns at the refineries or stations, then look to move orders as appropriate.
- Responsible for communications with the transfer stations with regards to their appointments for both customer shipments and STO receipts, while also addressing any carrier issues that are site specific.
- Direct customer interaction to confirm orders in advance.
- Identify and propose opportunities for operational improvements. This will include driving the process of getting all stations to perform their transactions in the SAP portal, which will eliminate all of the manual postings performed by this role.
- Supports the DFI Supply Chain Organization in the achievement of business performance metrics, financial objectives and operational efficiency goals.
- Responsible for managing daily inventory transactions, posting Goods Receipts and Goods Issued; to included EDI reconciliations.
- Support the S&OP process by managing the 13 week and 18 month supply plan for industrial and specialty lines
- Accountable for inventory balances and reconciling any discrepancies at stations.
- Manage month-end and year-end inventories for all transfer stations
- Collaborate with Sales and CSRs on order fulfillment
- Backup Senior Distribution Coordinator when out
WORK EXPERIENCES
- Minimum of two years of logistics, supply chain, or related work experience or relevant 4 year degree
EDUCATION REQUIREMENTS
- Bachelor’s degree from an accredited college or university
ESSENTIAL CAPABILITIES (KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL ATTRIBUTES)
- Excellent interpersonal relationship skills focusing on teamwork and collaboration
- Strong analytical and problem solving skills
- Strong organizational and administrative skills to satisfy both internal and external customer deliverables
- Proficient written and verbal communication skills
- Proficiency in Microsoft Office applications (MS Word, Excel & Outlook)
- Works well independently and with teams
- Experience with SAP a plus
- Detail oriented
- Follow through is a must
LOCATION OF ROLE
