Title: ERP Business Analyst
Location: Atlanta, GA
Duration: 8 Months
Type: Contract
Notes: Local candidates strongly preferred.
Description:
- Under broad supervision, performs medium to complex administrative duties and statistical, financial, or operational data analysis and reporting in support of management decision making in functional area.
- Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues.
- Exercises various latitudes of independent judgment. May administer or provide high level support for various projects, contracts, implementation of procedures, and/or any specialized functions. Assists with orientation, training, or providing task guidance of junior team members. Provides strategic analysis.
Primary Duties & Responsibilities:
- Performs job responsibilities with minimal supervision
- Serves as subject matter expert or organization resource for assigned projects
- Assists in the development of standards and procedures used in the implementation or enhancement of systems
- Consults with functional and technical staff to ensure that functionality of automated systems meets user requirements
- Documents business processes for users
- Schedules, facilitates and records meetings and meeting outcomes
- May develop and deliver training as needed
- Serve as liaison between functional and technical teams in the implementation or enhancement of systems
- Provides end user support as needed to troubleshoot issues
- Works collaboratively with customer service agents to ensure accurate responses to end user inquiries, Gathers, complies, and analyzes data
- May participate as a member of internal committees to assess policies, procedures and programs
- Prepares and presents various project artifacts including presentations, meeting notes, business process flow diagrams,
May perform initial system configuration for testing various business proofs of concept
Skills and Competencies:
- Excellent written and oral communication skills
- Ability to guide discussions to capture business requirements and offer solutions
- Capable of interpreting business insights to develop technical solutions
- Ability to identify opportunities for improvement and work collaboratively to develop recommendations
- Ability to determine priorities and effectively manage time This position will be filled at a level commensurate with the selectee's education and experience at one of the following levels
- Proven working experience in an enterprise ERP implementation (I.e., Workday, Oracle, SAP, etc.)
Minimum Qualifications:
- High school diploma/GED and two (2) years of related experience; or two (2) years of experience at the lower level IT Business Analyst 1 (ITP060) or position equivalent.
Preferred Qualifications:
- Experience with state or public sector organizations
- Experience with large scale business transformation projects
- Highly organized, proactive, self-starter Application/Resume must clearly describe relevant qualifications and experience.
