Title: Automotive Technical Field Manager
Location: St. Louis, Missouri
Duration: Longterm/Permanent Contract
Role Summary
This technical position, part of the Product Quality and Technical Service team, is field based and provides mobile technical expertise directly supporting customer satisfaction, Audi dealers and the improvement of Audi vehicles product quality.
Main responsibilities include the (a) identification, analysis, and report, of causes for product performance and quality shortcomings of in-use vehicles, (b) direct assistance to Audi dealers in the prompt, efficient and effective repair of customer vehicles, documenting all findings.
Required Skills
• Strong automotive technical knowledge.
• Must have recent, hands-on automotive technical issue diagnosis experience
• Strong orientation / ability to work in teams and support others.
• Prioritize, effectively manage own time and multiple activities with frequent interrupts and limited supervision.
• Driven, self-motivated, extremely well organized, detail oriented and disciplined.
• Performance oriented and focused on self-development.
• Hold valid unrestricted driver license and passport.
• Prior technical experience with Audi, VW, Porsche or other European OEM.
Desired Skills
• Previous technical experience in retail service as certified master technician or similar field/service/training technical positions with vehicle manufacturers.
Education
Required
• Associate Degree in Automotive Technology or equivalent degree or certification
• Automotive High Voltage certification/training
Desired
• Bachelor's Degree in Science with major in a technical subject or equivalent degree or certification (ASE A1-A8 + L1)
Work Flexibility
This position requires extensive, often short-notice, regional travel (70-80% of time), including occasional national travel, with overnight stays when needed.
Must be able to work flexible hours, occasionally greater than the normal work week (usually travel time).
Rare, short-duration (4-5 days stay) international travel (Germany) is also required.
