Security Account Manager

Securitas Security Services USA, Inc. • chesapeake, va, us • 3m ago

Security Account Manager

Our Security Account Manager will report to the District Manager. This person will liaise with client representatives to measure contract KPIs and key long-term initiatives, mentor subordinate managers, and ensure compliance with financial performance projections.

The Account Manager will meet or exceed all established operations goals to ensure contract compliance while ensuring all company processes are followed. Retaining and developing successful employees through proper training will also be a part of this person’s responsibility.

Benefits:

Depending on experience, Securitas will offer a salary of $44,000, in addition to a full benefits package that includes:

Medical, dental, vision and life insurance
5 accrued PTO days per year, and 401K

Required Knowledge, Skills, and Abilities:

Cooperate with Property Managers, Team Members & Company Management Corporation
Keep neat and accurate records.
Thoroughly learn the truck gate, phone, and access systems.
Communicate effectively both orally and in writing.
Follow oral and written instructions.
Handle emergency situations with poise and sensitivity.
Deal with stress and pressure.
Listen to problems and refer to appropriate team members.
Have a clear, pleasing voice and an effective manner of speaking.
Be tactful, courteous, and trustworthy.
Be detail oriented.
Basic knowledge of office terminology, procedures, and equipment
Willingness to perform various other duties as assigned.

Responsibilities:

Assist visitors and serve as public relations representatives.
Protect visitors and personnel on the premises.
Provide and manage face masks and safety glasses for employees and visitors.
Serve as a deterrent to criminal acts, including vandalism.
Protect proprietary and classified information and report potential hazards.
Watch for suspicious activity on property.
Control the entrance and departure of employees, visitors, and vehicles.
Monitor surveillance cameras.
Ensure visitor passes and logbooks are correctly maintained.
Check in deliveries and communicate with relevant departments.
Manage temporary and employee badges, including sanitizing and reusing.
Schedule and manage confined spaces and high-risk work teams.
Log and maintain records of daily logs, shift notes, and alarms.
Respond to emergencies, including alarms and shelter-in-place systems.
Provide visitors with rules, regulations, and maps.
Maintain and update SOP forms and other required documentation.
Manage security services and related operations for assigned accounts.
Ensure client service and problem resolution.
Enhance and expand services, develop new business, and maintain operational effectiveness.
Prepare post orders, staff, schedule, supervise, and train team members.