Job Summary: We are seeking a highly skilled and motivated IT Analyst with 6+ years of experience to join our team. The ideal candidate will have a strong background in interacting with business stakeholders to gather requirements, writing design documents, and analyzing applications to meet business needs. This role requires effective coordination with IT teams for enhancements and development. Experience in product ownership, sales, business intelligence (BI) tools, and mobile application development is preferred.
Key Responsibilities:
- Engage with business stakeholders to understand and document their needs and requirements.
- Facilitate workshops and meetings to gather detailed business requirements and translate them into technical specifications.
- Write clear and comprehensive design documents outlining functional and non-functional requirements.
- Analyze existing applications and systems to ensure they align with business needs and identify areas for improvement.
- Coordinate with IT teams to prioritize and implement enhancements, updates, and new features.
- Conduct impact assessments and provide recommendations for system changes based on business requirements.
- Act as a liaison between business stakeholders and IT development teams to ensure effective communication and understanding of requirements.
- Monitor project progress and provide regular updates to stakeholders.
- Address and resolve any issues or roadblocks that arise during the development and implementation phases.
- Leverage experience in product ownership to drive the development and delivery of IT solutions.
- Utilize sales experience to understand market needs and customer requirements, ensuring that solutions meet or exceed expectations.
- Apply knowledge of BI tools to analyze data and generate insights that support business decision-making.
- Develop and maintain sales reports and dashboards using BI tools.
- Preferably, apply experience in sales report development with front-end tools to enhance user interfaces and reporting capabilities.
- Leverage any knowledge of mobile application development to contribute to projects involving mobile platforms.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field. Advanced degree or relevant certifications are a plus.
- Proven experience in interacting with business stakeholders, gathering requirements, and writing design documents.
- Strong analytical skills with the ability to assess and enhance existing applications.
- Experience in coordinating with IT teams for development and enhancements.
- Preferred experience as a product owner and in sales roles.
- Familiarity with BI tools such as Tableau, Power BI, or similar is preferred.
- Experience in developing sales reports using front-end tools is a plus.
- Knowledge of mobile application development is preferred but not required.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively both independently and as part of a team.
Previous Cisco Experience is Preferred
