Our Client, an investment management group in San Francisco, is looking for a personable, customer-centric Office Services Coordinator to support their office. This will be a contract, onsite role. In this role, you will manage site hospitality services such as reception, visitor coordination, meeting, and catering support; as well as operations such as facilities maintenance, moves, and health and safety while working under minimal direction. An ideal candidate will bring attention to detail, innovation, and creativity to deliver best in class client experience!
**Please note that this is a 6-month contract role onsite in San Francisco, pay will be $46.90/hr*
Responsibilities:
- Provide daily operational support for the site, which includes reception coverage, visitor services, meeting setups, break room maintenance and supply management, office supply management, shipping & receiving and timely responsiveness to customer requests to ensure that all associates and visitors receive an exceptional client experience. This may include setup of equipment for associates or meetings, as necessary.
- Builds relationships and works collaboratively with cross-site with other Office Services Subject Matter Experts in assigned areas.
- Serve as main point of liaison with event and meetings specialists, meetings team, catering contractor, AV engineering and key stakeholders to ensure best in class execution of all onsite meetings and events.
- Develop and maintain professional relationships with internal and external clients to monitor client feedback and satisfaction levels, proactively addressing any concerns or issues to maintain high levels of client satisfaction. Proactively engages with key internal customers to develop constructive relationships.
Requirements:
- At least 4 years of customer experience
- Excellent communication and interpersonal skills
- Proven ability to work at both strategic and operation levels with attention to detail.
- Microsoft Office proficiency required.
- Strong computer skills.
- Prior experience in successfully enhancing client experience value.
- Ability to coordinate work among external third parties and internal functions.
- Strong analysis and problem-solving skills.
- Demonstrate sound judgment in resolving matters of moderate complexity.
- Ability to lead projects autonomously.
- Experience with PowerBI is preferred but not required.
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