We are seeking a Sales & Marketing - Sr Technical Writer for a very important client.
We are looking for someone who has strong knowledge of working within a regulated environment to develop Technical Literature content that is patient-facing. The ideal candidate will be able to work well in gathering data from SMEs (Regulatory, Marketing, Human Factors, Quality) and understand the critically of attention to detail and following processes and procedures. Some understanding of CAPA and Audit processes is favorable as they impact the role, but this person will not likely drive these processes.
· Creates, develops, plans, writes, and edits operational, instructional, maintenance or test procedures for paper, multimedia, web-based publications and user sites; may produce content for embedded user assistance technology.
· Conducts interviews with various users and technical staff to gather data for documentation.
· Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users.
· May document engineering processes and specifications.
· Recommends formats responsive to technical and customer requirements.
· Produces products that conform to the company documentation and quality assurance standards.
What are the top 3 Tasks or Responsibilities in scope for this role:
1. Working with SMEs to gather and develop content for Technical Literature
2. Working within a CCMS content management system for authoring
3. Working collaboratively to meet submission & launch deadlines with internal and external team
Template: Responsibilities may include the following and other duties may be assigned. Creates, develops, plans, writes and edits operational, instructional, maintenance or test procedures for paper, multimedia, web based publications and user sites; may produce content for embedded user assistance technology. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects from design to implementation while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education (typically University). DIFFERENTIATING FACTORS Autonomy: Seasoned individual contributor. Works independently under limited supervision to determine and develop approach to solutions. Coaches and reviews the work of lower level specialists; may manage projects / processes. Organizational Impact: May be responsible for entire projects or processes within job area. Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments. Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties . Makes improvements of processes, systems or products to enhance performance of the job area. Analysis provided is in depth in nature and often provides recommendations on process improvements. Communication and Influence: Communicates with senior internal and external customers and vendors. Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision making. Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area. May manage projects, requiring delegation of work and review of others' work product .
The ideal candidate will possess the following qualifications:
What are the top 3 things you are looking for in a candidates experience:
1. Problem-solver & Positive attitude
2. Knowledge of authoring within a regulated environment (Medical Device/Pharma strongly preferred)
3. Ability to manage multiple projects and stakeholders
Education Required: Bachelor’s Degree
Years’ Experience Required: 4 years
Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience. May have practical knowledge of project management. Requires a University Degree and minimum of 4 years of relevant experience, or advanced degree with a minimum of 2 years relevant experience.
Benefits include:
-MEC/ACP Medical
-Voluntary Dental, Vision, Life, Supplemental Income
-401k (must meet requirements)
-sick leave as required by state/county
Washington applicants: Employees (and their families) are covered by MEC/ACP medical, VOLUNTARY dental, VOLUNTARY vision, and VOLUNTARY basic life insurance. Employees are able to enroll in our company’s 401k plan, as well as a deferred compensation plan when employment requirements are met. Employees will also receive one hour of paid sick leave for every 40 hours worked per state guidelines and requirements.
Range: $40-55 per hour