Excellent new opportunities within one of our federal clients! Seeking an opportunity to build amazing client relationships and solve mission critical, strategic problems? We are ROCIMG, a consulting firm serving the federal government and commercial clients with a focus on strategy, transformation, program management, data analytics, technology and cybersecurity. We are a rising company with rich client experiences and great references. As we continue to grow our business, we are looking for Technical Writers to join our team.
The primary role of a Technical Writer is to support engagements by interviewing stakeholders, developing, editing and revising technical documentation for IT systems, driving the research and fact-gathering process, analyzing, and synthesizing findings, and developing deliverables for clients. This role also supports ROCIMG internal operations - marketing, business development and internal activities that are designed to advance the firm.
- Level I Responsibilities, Education, and Experience Requirements
- Consults and works with client teams, software engineers, and technical staff to obtain a general understanding of scientific and technical information, documentation content, and requirements
- Analyzes existing and potential content and suggests enhancements to content and its presentation
- With minimal guidance, develops source material, diagrams, charts, and graphs that increase the user's understanding
- Standardizes content across document and briefing libraries
- Develops high-quality documentation with minimal guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audience
- Collect, organize and assimilate the information required for creation and preparation of documents, training materials, guides, proposals, and reports
- Perform formatting and technical edits to engineering documentation, software documentation, manuals, reports, or any other documents or presentations
- Utilize strong writing, editing, and communication skills to analyze and present complex information in a format that is easy to read and understand
- Edits completed written content for proper use of grammar, sentence structure, etc.
- Migrates documents from different tools and formats to comply with updated document formats, quality and style guides, and repositories
- Revises documents to remain current to the projects progress
- Level I Formal Education, Certification, and Experience
- Minimum 3 years technical writing and editing experience with a High School Diploma; OR a Bachelor's degree from an accredited college or university in English, Business or related discipline and with a minimum 1 year of technical writing and editing experience
- Level II Responsibilities, Education, and Experience Requirements
- All of Level I Responsibilities
- Works with teams to obtain an in-depth understanding of scientific and technical information, documentation content, and requirements
- With no guidance, develops diagrams, charts, and graphs that increase the user's understanding
- Develops high-quality documentation with no guidance that is easy-to-understand, easy to use, meets applicable standards, and meets the objectives and goals for the intended audience
- Revises documents to remain current to the progress of the project
- Working knowledge of Section 508 compliance requirements
- Develops content for digital delivery, e.g., electronic newsletters
- Guides team members and ensures tasks are completed on time
- Level II Formal Education, Certification, and Experience
- 4-6 years technical writing and editing experience with a High School Diploma; OR a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 2-4 years of technical writing and editing experience
- Level III Responsibilities, Education, and Experience Requirements
- All of Level II Responsibilities
- Possesses a thorough understanding of the scientific and technical subject matter, documentation content, and requirements
- Recommends and develops content, diagrams, charts, and graphs that increase the user's understanding
- Develops project status reports and manages project and project plan
- Level III Formal Education, Certification, and Experience
- 7+ years technical writing and editing experience with a High School Diploma; OR a Bachelor's degree from an accredited college or university in English, Business or related discipline and with 5+ years of technical writing and editing experience
- Experience developing content for federal financial systems
- Experience with the software development lifecycle
- Experience with recommending and developing a variety of technical documentation based on client needs
- Experience in leading or guiding more junior technical writers
Ideal Candidates Possess the Following Qualities
- Strong attention to detail, organizational skills, and excellent communications skills
- Strong working knowledge in Microsoft Office and excellent writing skillsExcellent oral and written communication skills, confidence, and a ‘can-do’ attitude
- Strong computer skills (Adobe, Snagit, PowerPoint, MS Word)
- Working knowledge of Adobe Robohelp
- Able to understand clients’ needs and challenges and apply a creative and logical approach to identify solutions
- Comfortable working on multiple tasks concurrently and meeting deadlines, while maintaining focus in an environment with conflicting demands
- Strong interpersonal skills with the ability to collaborate and work effectively in a team environment, able to build direct working relationships with ROCIMG and client teams
Location
- Gaithersburg, MD, Hybrid
- Travel to client site may be required a few times per year for this position
Additional Requirements
- This position requires successful completion of a background check and employment verification
- This position undergoes a suitability investigation which requires US Citizenship
Benefits
- Medical, Rx, Dental & Vision Insurance
- Company Paid Time Off and Paid Holidays
- 401(k) Retirement Plan
- Skills Development & Certifications
- Employee Referral Program
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