About the Company: Oak Hill Management in Raleigh, NC, is hiring a Senior Maintenance Technician. This role involves ensuring commercial properties are well-maintained, working with property management, project management, and leasing teams. The ideal candidate will have multi-trade skills for both corrective and preventative maintenance. Based in Raleigh with occasional work in Fayetteville, NC, the technician will address tenant repair requests and coordinate with vendors when needed. Strong interpersonal, customer service, and problem-solving skills are essential.
About the Role: Essential Functions:
- Make regular rounds of the properties - review, walk/drive, inspect, and help maintain the cleanliness and safety of parking lots, external areas around buildings and common interior spaces (lobby areas, elevators, amenity spaces, etc.)
- Oversee inspection of building systems (HVAC, FA, etc.) through a preventative maintenance schedule to determine and detect any malfunctions and make or coordinate repairs as necessary
- Follow-up with tenant service requests through work orders and via tenant and coworker verbal/written requests (document in work order system if needed)
- Develop and maintain strong relationships with tenants, vendors and coworkers
- Perform minor electrical and plumbing maintenance within individual skill set and licensure (refer to supervisor when unsure)
- Perform painting, carpentry and masonry work (e.g. preparing surfaces and using brush, sprayer, or roller to apply paints, stains, and varnishes, hanging doors, installing signs, fitting locks and handles, etc.)
- Ensure building entrances, including common loading docks, are safely accessible
- Coordinate scheduling of vendors for repairs
- Maintain maintenance storerooms and office in a neat, clean, and organized manner
- Order and stock parts, and maintain required documents accordingly
- Perform other work-related duties as assigned
- Must be able to work flexible hours
Qualifications:
- High school diploma or equivalent
- 2 years maintenance experience, or similar field
- Certificate in HVAC, building maintenance technology or relevant field is a plus
- Basic understanding of electrical, plumbing, carpentry and HVAC is a plus
Required Skills:
- Excellent oral and written communication, along with interpersonal skills
- Must be customer service oriented
- Adhesion to OSHA safety standards
- Available for on-call emergencies
- Grasp new concepts quickly
- Meet the company’s attendance, dress, personal hygiene and punctuality standards
- Be self-motivated, accountable and display pride of ownership in day-to-day operation of the property
- Evaluate objectively, fairly, and consistently while being detail-oriented
- Manual dexterity and problem-solving skills
- Handle multiple tasks with strong organizational skills
- Ability to use common tools
- Knowledge and ability to use computers and related technology efficiently
- Understand and follow directions as given
- Work with minimal supervision
Preferred Skills:
- Ability to lift at least 50 pounds
- Ability to climb extension ladder and step ladder
- Bending at the waist, sitting, kneeling, laying horizontally, climbing, walking, etc., as the job may require