VEIA is searching for a sales & office coordinator to work in its Oceanside, California office. In this role, you will manage the inbound and outbound shipments & billing within North America, as well as communicating and ensuring PO placements and billing of international distributors. You will also be responsible for overseeing a warehouse employee on incoming & outgoing orders, returns & customer service. This position currently reports directly to the President.
VEIA Sales & Office Coordinator Duties and Responsibilities
- Working with the warehouse staff to ensure the warehouse is running according to schedule and prioritizing orders correctly and shipping all orders within 2 business days maximum
- Management of orders in the order entry system and oversight of the packing slips and shipping labels for each order
- Management of delivery calendars across all categories
- Management of order and fulfillment process
- Communication with Reps on a regular basis
- Coordination of communication and inventory reporting between internal management and factory partners for inbound orders to provide an accurate available to sell report weekly
- Communicating with International distributors, invoicing & placing International & North America PO’s
- Communication with overseas factories, distributors, freight forwarding, etc
- Receiving checks/cash into Quickbooks and Shopify and physically depositing into the bank
- Weekly accounts receivable reminders sent for overdue accounts
- Calculating and communicating rep commissions and reports
- Upkeep with the billing email
- Entering bills from vendors
- Reconciliation of accounts between factories
- Updating shipping calendar of all POs on Monday
Requirements and Qualifications
- Bachelor's Degree preferred but not required
- 2+ years experience in a retail and/or warehouse focused environment
- Proven organizational experience and attention to detail
- Proficient in Microsoft Excel/Google Sheets, Shopify experience a plus
- Demonstrated creative and critical thinking skills
- Ability to work on multiple high-value projects simultaneously
- Strong written and verbal communication skills
- Ability to organize and manage schedules and timelines
Salary and benefits
- Annual pay starting at $28 per hour, rate to be commensurate with experience
- 401k Matching
- Health Plan
- 2 weeks Paid Time Off
- Industry Discounts