Title: Business Support Professional 3
Location: Remote (Louisville, KY (The first few weeks on assignment, contractor will go into the Louisville office 1-2 days a week for training, then will transition to a work from home role.)
Types of position: Contract
Duration: 6 months with Possible extensions
Job Description:
The Senior Business Support Professional follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Senior Business Support Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
- The Senior Business Support Professional gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets.
- Codes and sorts documents so they can be accurately processed or filed.
- Makes standard calculations to accurately compile and report statistics.
- Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately.
- Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair.
- Performs other routine administrative activities according to the organization's established procedures.
- These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory.
- Begins to influence departments strategy.
- Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.
- Exercises considerable latitude in determining objectives and approaches to assignments.
Required Qualifications
- Bachelor's degree
- 5 or more years of technical experience
- Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, Access, etc.
- Ability to type 50-55 words per minute
- Capacity to maintain confidentiality and work independently in support of the department.
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
- Prior accounts data entry experience
- Experience with Microsoft Outlook, internet research and proof-reading/editing
- Reporting relationships
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
