Position Overview: We are seeking a detail-oriented and organized Sales Order Administrator to join our team. The ideal candidate will be responsible for managing the entire sales order process, from order entry to fulfillment, ensuring accuracy and efficiency. This role involves close coordination with sales, logistics, and finance teams to support smooth order processing and excellent customer service. The individual in this will support the B2B team with all aspects of order processing and customer service
needs.
Responsibilities:
• Support the B2B team with any requests such as communicating with customers regarding product
information
• Provide order acknowledgments and quoting to customers with sales approval
• Collect payment information as needed
• Process orders in system
• Work with outside vendors for customization options as requested
• Work with Fulfillment team to provide customer information as needed
• Provide customer fed ex tracking info as well as paid receipt information
Qualifications:
Experience:
• Work in an office environment and preferably customer service, order entry is preferred
Skills & Knowledge
• Intermediate level in MS Office – Excel, Word, Outlook background
• Salesforce experience is a plus
• Strong verbal and written communication skills
• Ability to learn new systems with ease
• Detail oriented, able to multi task and follow through on all tasks
