The Manager, Absence is a managerial role within the Human Resources Total Rewards team. This position is responsible for overseeing the organization’s leave of absence policies, paid-time off policies, and disability benefits, ensuring compliance with federal, state, and local laws and regulations. The role involves leading the development, testing, implementation, and optimization of internal HR and external administration systems, processes, and procedures to ensure the effective and timely administration of these policies and benefits. The Manager, Absence will also act as the internal expert on complex or escalated absence-related issues.
This position requires a commitment to excellence, teamwork, and respect for patients, employees, and other stakeholders, aligned with the organization’s vision, mission, and core values.
Job Responsibilities
- Oversee and manage the administration of the organization’s leave of absence policies, paid-time off policies, and disability benefits.
- Develop and enhance systems, processes, and standard operating procedures for effective management and delivery of absence policies and benefits.
- Stay current with federal, state, and local laws, ordinances, and regulations related to absences, including FMLA, ADA, and local paid leave and sick leave ordinances.
- Manage relationships with third-party vendors, systems, and administrative services.
- Address and resolve complex employee and manager inquiries and issues.
- Provide expertise and training on leave of absence, paid-time off benefits, and disability benefits.
- Review and update plan materials, benefits guides, and participant communications.
- Support other Total Rewards programs as needed.
Reporting Relationships
- Reports directly to the Director, Total Rewards.
Knowledge, Skills & Abilities
- Bachelor’s degree in human resources, business, or a related field is required. A degree in another field may be considered with relevant experience.
- Minimum of 5 years of experience in managing leaves of absence, paid time off, and disability benefits, including compliance and administration, in progressively responsible roles.
- In-depth knowledge of laws and regulations governing leave of absence, paid leave, and paid sick leave.
- Experience with Workday is strongly preferred; familiarity with UKG/Kronos is a plus.
- Proven project and team management skills.
- Strong attention to detail.
- Excellent analytical, interpersonal, and communication skills.
- Ability to handle confidential and sensitive information.
- Proven ability to build and maintain effective relationships with all levels of management and employees.
- Adaptability to changing business conditions and priorities.
Working Conditions
- Standard office environment with minimal exposure to dust or extreme temperatures.
The above description outlines the primary responsibilities and qualifications for the role but is not an exhaustive list of all duties and skills required.
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