Akkodis is seeking a Product Speacliast in San Jose, CA for a contract of 6-12 months
Pay rate is $40-$45/HR on W2
ABOUT THE ROLE:
• Develop and execute a variety of creator events ranging from client-owned events (eg creator summits, Client Awards) to creator industry events (eg VidCon)
- BA/BS degree or equivalent practical experience
- Event experience in the creator ecosystem
- Experience delivering events and experiences, especially in the creator space
- Experience working directly with talent / creators / industry stakeholders
- Strong cross-functional skills, with experience collaborating and driving consensus among teams across different work streams, priorities, and regions
- Practical production skills with past experience at an experiential agency or managing experiential agency relationships
- Detail-oriented; elevating our brand through creating premium events and experiences
Responsibilities:
- 2-4 years of experience as a specialist, coordinator, analyst, or associate supporting a Product team.
- Managed small-to-medium-scale projects, created schedules and timelines, delegated tasks, oversaw the project's progress, and monitored risks to escalate when needed.
- Experience with documentation/technical writing
- Able to understand complex systems and interactions between them to make sure solving Problem A doesn't cause Problem B.
- Successful in a start-up and/or non-traditional setting, collaborating with a range of experience levels and timezones.
- Experience troubleshooting and resolving end-user difficulties, such as bugs or other technical issues that affect the user experience.
- Detail-oriented with a knack for process improvement; Excited to dive into new challenges, ask questions, and seek solutions
- Familiar with chat-based communications platforms like Lark, Slack, Teams.
- Strong communication skills, especially written communications.
- You'll report to the Lead Product Manager supporting the launch and continued development of a new Product within the organization, working closely with the Program Managers in the San Jose, London, and Singapore offices.
- Coordinating critical aspects of product launch, including managing timelines and project-related correspondence, driving quick and effective decision making
- Review existing documentation to confirm content and clarify processes and procedures, document new processes and workflows for both tech-facing and business-facing user guides, SOPs, and requirements documents;
- Research existing workstreams and processes to have a deep understanding of interdependencies in the organization to support Product development, collaborate closely with cross-functional teams to optimize our offerings
- Contribute to continuous process improvement by identifying, mitigating, unblocking, and escalating issues, including recommending and implementing updated workflows, such as building (or re-engineering) processes for repeatable, critical tasks
- Acting as an intermediary between front-line support and engineering to support end-user needs
- Assisting the Product team with requirements gathering and documentation, helping manage the ticket backlog and workflow
Preferred Qualifications:
Experience working in contingent workforce management (staffing, recruiting, MSP or VMS Software)
- Strong understanding of SDLC and how it interacts with Product, i.e. ticket management, backlog management, prioritization, requirements gathering, and requirements writing.
- Experience writing SOPs, BRDs, QRGs, User Guides, and other technical documents.
- Chinese Mandarin Proficency would be ideal, but not required.
- Timeline to start/fill - ASAP
If you are interested in this job in then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. . If you have questions about the position, please contact Pragya Jain at 408-962-4980 or pragya.jain@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clien
