Why work at OpTech?
OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!
Project Details:
- Day to day reconcilement for GL accounts
- Core business hours- 8:30-5,
- Onsite requirements- Wednesday + Tues or Thurs
- Apprx 30 days duration
Top skills
GL Reconciliation
Understanding processing documents
Analysis of errors
Excel (formulas)
Frontier experience preferred - not required
Job Description
-Works independently, attention to detail, problem solver, critical thinker, communicates clearly both written and verbal, proficient in Microsoft
-The Operator is responsible for providing operational support and guidance for production tasks.
• This position will provide advanced problem resolution and the ability to communicate and escalate significant issues.
• This position requires independent decision-making skills
• Demonstrates proven transferable skills, and ability to adapt to change
• Advanced problem resolution
• Time management and organization
• Effective decision making
• Highly analytical and detail orientation is a must
• Must have good written and verbal communication skills
Duties/Responsibilities:
Support and adjust customer accounts associated to processing within error resolution guidelines. (Regulation E and NACHA guidelines)
-Assists in resolving more complex production related issues within the business unit with the ability to escalate significant production issues to the appropriate leader in a timely manner.
-Works independently with limited supervision proactively resolving customer or client issues.
-Maintains and develops key client relationships while communicating efficiently and professionally in all interactions, written and verbal. May be required to participate in projects impacting business unit with ability to document procedural changes to department functions.
-Ability to identify and recommend changes to operational procedures for efficiencies within the department and other related business units.
OpTech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.