Responsibilities:
Managing IT Contracts & Suppliers:
- Evaluating and suggesting contract language and making associated recommendations
- Assisting with the management of Supplier performance issues,
- Understanding of how services must work together to meet the end-to-end business needs of the customer,
- Experience understanding and applying Service Level Agreements, and Reports to manage Supplier performance and adherence to contracts
- Demonstrated ability to learn and use technology to convey issues and oversee work
- Demonstrated experience developing and documenting processes and using Visio, Word, Excel, PowerPoint, SharePoint (or similar tools)
- Demonstrated high level verbal and written communications skills
- Experience working with and influencing stakeholders throughout all levels throughout their organization, supplier's organizations, and customer's organizations
- Demonstrated ability to work under tight deadlines and manage multiple simultaneous efforts
- Experience working with matrixed teams.
- Candidate will work closely with existing staff to understand the needs and operations of the unit and will provide coverage when these individuals are out of the office. Through training, the individual will learn to act as a subject matter expert for efforts related to the procurement of Telecommunications Contracts (all aspects, wireless, wireline, broadband, and network).
- Candidate will learn to assist client customers as needed to assist in the procurement of the best services for their needs. Further, the position will provide input & support for the upkeep of the Telecommunications website, including updates to pricing. At times, the role will require research to ensure extensions, new services, and new contracts are best in class and within expected market parameters. The individual will assist with the creation and the maintenance of the team's documentation and will assist with the physical location management of contracts and distribution to appropriate parties.
The hourly range for roles of this nature are $40.00 to $70.00/hr. Rates are heavily dependent on skills, experience, location, and industry.
