Arhaus is looking for a Senior Analyst, Enterprise Systems with expertise in both Information Technology and Business Administration. This role will be responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs. The ideal candidate is someone who is results oriented, demonstrates teamwork in the pursuit of delivering a project, and has the ability to find solutions to challenges presented by stakeholders. This position is located in our Corporate Headquarters in Boston Heights, Ohio.
Key fundamental skill sets for this role will be:
- Acts as a liaison between the IT department and the business partners
- Acting as an information source and communicator between all business units
- Understanding strategic business needs and plans for growth
- Enhancing the quality of IT products and services
- Analyzing the design of technical systems and business models
- Utilizing IT data for business insights
- Composing and presenting communications to audiences of varying degrees of technical understanding
- Formal Requirements Gathering
- Business Process Analysis, Mapping and Documentation
- Configuring different systems to business needs
- Other duties as assigned
- Work with and oversee overseas consultants and developers on project tasks
Requirements:
- 3-5 years’ work experience in retail, supply chain and/or product management
- Strong knowledge of implementing and effectively developing while always following best practices, including expert knowledge of database relationships
- Ability to work in a fast paced environment
- Strong analytical and problem-solving skills
- Excellent spoken and written communication skills
- Build strong relationships with key business stakeholders and technology partners
- Effectively and clearly communicate with other employees in all departments and levels of management
- Proficient with Microsoft Office
- Desired experience in any of the following – Precisely (EnterWorks/Winshuttle) Product Information System, Salesforce, Freshservice, EDI, ERP (Storis preferred).
- Ability to manage and complete multiple tasks in a fast-paced environment
- Monitoring system performance and troubleshooting issues
- Develop creative solutions to complex business issues
- Ensure optimal performance of applicable business systems
- Must be able to work alone and in a collaborative team environment
- Quickly respond to emergencies and data analysis requests by management
- Work with project teams to solve business problems with technological solutions
- Demonstrate perpetual learning and improvement
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.
