Qualifications
- SME for Cisco WLC, Client and Prime
- Knowledge of network technologies and standards
- Knowledge of RF software tools like ADS, HFSS
- SME in Wireless design and deployment
- Experience supporting large wireless networks environment with Cisco and Meraki
- Strong working knowledge of DNS and DHCP is a plus
Responsibilities:
• Plan, Design, deploy, maintain, and support the hospitals wireless local area networks (WLANs) including CISCO WLCs, switches, ISE appliance, Prime Appliance and other hardware as assigned.
• Monitor the network to ensure security of data and access privileges.
• Analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user assistance and training where required.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Plan and implement network hardware upgrades, maintenance fixes, and vendor-supplied patches.
• Define metrics, monitor, and test and troubleshoot network performance and provide network performance statistics and reports.
• Recommend, schedule, and perform network improvements, upgrades, and repairs.
• Collaborate with IT management and staff, departments, and other agencies in the development, deployment, and support of new network-based programs and applications.
• Provide guidance and technical support to peers and serve as an escalation point for help desk related issues.
• Develop, maintain, and ensure the accuracy and completeness of network related technical documentation as needed. Help drive a consistent set of standards for equipment, configuration, and operational procedures.
• Coordinate with other team members, court departments and agencies to deliver solutions and configuration items without impacting hospital operations and or patient safety.