Property Overview
Holiday Inn & Suites Marlborough
Located near the New England Sports Center, our guests are two miles from the area's premier indoor ice facility and only minutes from Solomon Pond Mall. After a swim in our heated indoor pool, join us for a pint and dinner in our Lago Bar and Grille.
Food & Beverage Manager
Job Overview: Directs and organizes the activities of the Food and Beverage Department to maintain high standards of food and beverage quality, service and merchandising to maximize profits.
Responsibilities and Duties:
- Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of the operation.
- Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, e.g. room service, restaurants, banquets, kitchens, steward, etc.
- Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result.
- Participate with the chef and restaurant managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market.
- Implement effective control of food, beverage and labor costs among all sub-departments.
- Assist the area managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion.
- Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service, to recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up or the customer market, or a change in the competitive environment.
- Develop (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, e.g. budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
- Participate in Manager on Duty coverage program requiring weekend stay-over, constant monitoring throughout hotel and troubleshooting problems.
- Operate MS programs in computer.
- Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
- Perform other related duties as assigned.
Other Expectations:
- Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
- Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
- Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel.
- Upon employment, all associates are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Associates who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
- All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Qualifications:
- Culinary, sales and service background required. College degree in related field preferred.
- Ability to obtain any government required licenses or certificates.
- Extensive experience in restaurant, bar, banquet, stewarding, kitchen, sales, catering and management required. Minimum two years supervisory experience in hotel industry.
- Additional language ability preferred.
