Director of Housekeeping - Luxury Resort
The Director of Housekeeping will be responsible for the management and day-to-day operations for the Housekeeping department. Experience within a luxury environment is required
ESSENTIAL FUNCTIONS
- Responsible for the long-term vision and direction, including improvements and projects.
- Conduct regular inspections of the hotel to ensure adherence to cleanliness and maintenance standards.
- Coordinate department’s activities with other departments to facilitate increased levels of communication and guest satisfaction.
- Ensure that all equipment is maintained and used accordingly.
- Meet all service and production standards
- Responsible for overall financial performance including budgeting, forecasting, and financial planning of the department.
- Bear ultimate responsibility for monitoring consumption and ordering replacement of guest and cleaning supplies.
- Maintain effective cost control through systems and processes.
- Manage the selection, training and development of employees with an eye toward maximum employee satisfaction, productivity and guest satisfaction.
- Hire, train, supervise and develop colleagues for maximum effectiveness.
- Provide seamless employee relations with contract employees, ensuring proper training and culture integration.
QUALIFICATIONS
- High School Diploma or equivalent is required, Bachelor’s Degree preferred.
- Three plus years’ experience in housekeeping within a luxury hotel.
- Must have Intermediate skills with Microsoft Office products; Word, Excel, PowerPoint, Outlook. Opera preferred.
- Must be able to speak, read, write and understand the primary language(s) used in the workplace.
- Must be able to read and write to facilitate the communication process.
- Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating service, and taking disciplinary action when necessary.
- Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
- Budgetary analysis capabilities required.
- Knowledge of housekeeping service techniques and cost controls such as manpower, productivity and other expenses.
Equal Opportunity Statement:
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
