Do you want to work for a rapidly growing company that values creativity, innovation, and hard work? We are looking for a Restoration Manager to join our dynamic team and help us take our operations to the next level.
Responsibilities:
As the Restoration Manager, you will oversee all aspects of projects and crews ensuring excellent customer service and quality work. This front-line management position leads their team to operational excellence.
- Ensure an accurate scope of work for restoration projects and prepare statements of work utilizing industry specific estimating software.
- Negotiate with customers and/or clients for approval of restoration activities
- Schedule, coordinate and oversee crews, assests, and subcontractors to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Maintain all communications with customers, teammates, vendors, and insurance representatives
- Manage production expenses including labor, equipment, vehicles, and other assets
- Manage the customer and client experience and overall satisfaction Provide priority response to potential customers, as needed.
- Actively engage in recruiting, hiring, and training restoration teammates
Requirements:
- High school diploma/GED; Associate degree or Bachelor’s degree preferred
- Valid driver’s license
- At least 1 year of management and/or supervisory experience
- At least 3 years of industry experience
- IICRC certification a preferred
Skills/Physical Demands/Competencies
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
