EXCITING OPPORTUNITY TO JOIN GROWING INDUSTRY!
In addition to meaningful work and professional development opportunities, our highly competitive benefits package offers:
· Quarterly BONUS program
· Generous PTO (paid time off) program
· 9 Paid Holidays + early office closing before major holidays
· Medical, Dental, and Vision plans
· 401k with excellent company match
· Tuition reimbursement
· Hybrid work
TITLE: Training Administrator
SUMMARY OF JOB PURPOSE: The Training Administrator is responsible for coordinating the delivery of training programs, reporting, course enrollments/cancellations, and general administrative support of the training department.
PRIMARY JOB RESPONSIBILITIES
· Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact.
· Create courses using appropriate Learning Management System and database
· Order class materials and ensure all materials arrive at the venue in a timely manner and are stored securely.
· Confirm registrations and monitor cancellations ensure that the Learning Management System training records accurately reflect course attendance.
· Prepare and distribute learner course materials.
· Book accommodation for facilitators and participants, if required.
· Respond to learner queries via phone or email.
· Support the distribution, collection and reporting of Evaluation data, enabling monthly forecasting and invoicing.
· Support marketing activities to promote courses and programs in the community.
·Perform a variety of administrative tasks.
QUALIFICATIONS
- High school diploma required; college coursework or associate’s degree desired.
- Two to three years training, customer service or administrative experience preferred.
- Data entry experience strongly desired.
- Driven to deliver outstanding customer service.
- Must be detail oriented and able to multi-task.
- Strong organizational skills and ability to prioritize.
- Team-player as well as ability to work independently.
- Strong communication skills, with an ability to communicate with people at different levels and backgrounds.
- Ability to have some schedule flexibility during busy times.
- Proficient in Microsoft Office suite.
