firstPRO is now accepting resumes for a Jira Administrator role in Boston, MA. This is a direct hire role and onsite 5 days per month.
This team member will work directly with their team and Manager, completing tasks and assignments related to products or applications of Atlassian product suite including JIRA, Confluence, Analytics, Assets, Product Data Manager etc., as well as would be involved in some of the common IT Service Management activities, which may be related to the credit union’s process, procedures, and systems.
Essential Functions:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assist in managing all Jira UI Admin tasks like project creation, team/board creation, custom fields, custom field values, reports, workflows, issue types, screen schemes, permission schemes, and notification schemes.
- Assist in handling the activities involved with scrum master’s and program managers to assist with process standardization.
- Expected to work closely with scrum teams to identify and implement automation opportunities.
- Assist in optimizing and improving JIRA/Confluence setup and workflows,and identify where functionality needs to improve to meet user requests.
- Define and lead the rollout of comprehensive workflows (with conditions, validators, and triggered post functions), screen schemes, permission schemes, and notification schemes.
- Assist in refining current Jira processes to be more streamlined and uniform for agile teams.
- Drive results by troubleshooting issues, connect with scrum masters, and continue to improve support processes.
- Develop mechanisms to automate manual processes.
- Provide JIRA domain expertise in discussions regarding governance within JIRA.
- Help in designing Jira based reports, dashboards and planning views based on different user requirements.
Education and Experience Requirements:
- Bachelor's Degree in Information Technology, or related field
- 2-4 years of Atlassian suite of products and applications development and administrative experience including JIRA, Confluence, Analytics, Assets, Product Data Manager tool, Automation, Script Runner etc.,
- Overall 2-4 years of experience in IT Field.
- Exposure and some experience in REST API, JQL, AQL, Forge development, JIRA APIs and webhooks preferred.
