Sales Support Specialist

Addison Group • columbia, mo, us • 3m ago

Sales Support Specialist

Role Summary:

Provide customer support by assisting with application processes, gathering necessary information, and completing forms.
Handle inbound/outbound calls and emails, communicating with internal departments to resolve issues.

Key Responsibilities:

Enter applicant data into CRM, ensuring completeness and accuracy.
Notify applicants of missing information.
Communicate plan details clearly over the phone.
Collaborate with team members and maintain professionalism.
Utilize various software programs, including Salesforce, Outlook, and WebEx.

Qualifications:

High School Diploma or equivalent.
1 year of call center experience preferred.
Strong communication, organizational, and customer service skills.

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