Job Title: ERP Analyst
Location: Desoto, TX (100% on-site)
Duration: Direct Hire
SUMMARY OF POSITION AND RESPONSIBILITY:
We are looking for a self-starter that can help us build, develop, and mature our current ERP systems as well as look ahead for future company needs and requirements. Assist by gathering requirements and feedback, designing scalable best practice solutions, and helping to develop the ERP road map. Our ERP user experience, acceptance and ease of use is of great importance to us; therefore the ERP analyst should enjoy all aspects of ERP planning, development, customization, ease of user for adoption/employees and working with the project leads to develop our internal business best practices within the system.
Currently reviewing all ERP systems. This position has a unique opportunity to participate in an on-going ERP evaluation process with the possibility to assist in rolling out a new ERP system company wide. This role has a broad scope and requires high autonomy on a small team. You will work closely with the rest of the systems team to build and interpret business needs. The position is ideal for someone with relevant experience within ERP systems and offers significant room to grow.
We are looking for someone with not only an understanding of ERP systems but also someone with strong integration skills, who can understand both our current setup and our business objectives, to quickly identify areas of improvement.
Essential Functions:
- Day-to-day Support and administration of the Company's ERP System and applications
- Create and maintain documentation for system configuration, processes, interfaces, and common troubleshooting steps
- Help maintain the companies Standard Operating Procedures (SOPs) as they relate to ERP systems
- Provide monitoring and troubleshooting of integration point between ERP system and external applications as defined by business processes and technical documentation
- Collaborate with application end users and IT teams to support system upgrades, new processes, and initiatives
- Build/Configure, implement new modules and systems. Develop custom screens and interfaces as needed to support organizational growth
- Monitor security and application access related issues
- Create and maintain workflow route definition, and user role/ route assignments (approvals/work bench/status workflow)
- Assist in maintaining system standards, security, and cleanliness of data
- Liaison with projects team and take an active role in participating in ERP related projects
- Analyzes business process issues and/or problems and provides consulting assistance to system users; conducts research on possible solutions and makes recommendations based on findings.
- Daily response to support tickets, triage, execute and escalation if needed
