The Law Firm Administrator plays a key leadership role and is responsible for managing the daily operations of a mid-sized law firm, that is growing and expanding. This role requires a polished, professional individual who is proactive and adept at multitasking in a dynamic environment. The administrator will ensure the firm's financial health, manage human resources, oversee office operations, and maintain high standards of client service and regulatory compliance.
Key Responsibilities:
Financial Management:
- Oversee and manage the firm’s financial operations, including budgeting, forecasting, and financial reporting.
- Handle accounts payable and receivable, payroll, and the billing process with accuracy and efficiency.
- Collaborate with external accountants to ensure compliance with tax regulations and financial reporting standards.
- Monitor financial performance, identify cost-saving opportunities, and implement strategic financial initiatives.
Human Resources:
- Lead recruitment, onboarding, and retention efforts for both legal and support staff.
- Manage employee benefits, compensation packages, and performance evaluations.
- Maintain employee records.
- Ensure compliance with employment laws and foster a positive workplace culture.
- Address employee relations issues with discretion and professionalism, facilitating conflict resolution when necessary.
Office Management:
- Ensure smooth day-to-day office operations, including managing office supplies, equipment, and vendor relationships.
- Implement and maintain office policies and procedures that promote efficiency and professionalism.
- Coordinate with IT to ensure the firm’s technology infrastructure is reliable and secure.
- Create a professional office environment that reflects the firm’s high standards.
Strategic Planning:
- Assist in the development and execution of the firm’s strategic goals.
- Provide insights and recommendations based on analysis of firm performance.
- Work closely with partners to identify and pursue growth opportunities, including potential practice expansions.
Client Relations:
- Ensure exceptional client service by overseeing client intake processes and maintaining accurate client records.
- Address client concerns promptly and professionally, ensuring effective communication between clients and the legal team.
- Support the firm’s reputation for excellence by ensuring client interactions are handled with the highest level of professionalism.
Marketing and Business Development:
- Support the firm’s marketing initiatives, including online presence, client outreach, and networking events.
- Assist in organizing and managing business development activities that promote the firm’s services.
- Maintain and update the firm’s website and social media profiles to reflect the firm’s brand and values.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- At least 5-7 years of experience in law firm administration or a similar role, preferably in a mid-sized firm.
- Polished and professional demeanor, with strong interpersonal and communication skills.
- Proactive, self-starter with the ability to anticipate needs and handle multiple tasks simultaneously.
- Extensive knowledge of financial management, human resources, and office operations.
- Proficiency in legal management software, Microsoft Office Suite, and accounting software.
- Discretion in handling confidential information and matters.
- Strong problem-solving skills and the ability to thrive in a fast-paced environment.
Preferred Skills:
- Experience in legal compliance, risk management, and client relations.
- Knowledge of law firm billing practices and financial systems.
- Experience in marketing and business development within a legal setting.
Working Conditions:
- Full-time position with the possibility of extended hours during busy periods.
- This position is in the office and occasional travel for meetings, conferences, or client events.
