Job Type: Full-time
Expected Hours: 40 per week
Job Overview:
We are looking for a detail-oriented and dedicated Front Desk Specialist to join our team. This role is vital in delivering exceptional customer service and fostering teamwork while making a significant impact on our patients' lives.
Key Responsibilities:
Patient Information Management:
- Validate and enter patient information and insurance coverage into the EMR system.
- Manage new referrals and schedule appointments effectively.
Communication and Patient Care:
- Demonstrate strong written and verbal communication skills to ensure exceptional patient care.
- Greet patients upon arrival, minimizing wait times.
- Complete the check-in process, including collecting co-pays, co-insurance, or deductibles.
- Answer and redirect calls, assist callers with inquiries or concerns.
- Guide patients through their appointments and clinic procedures.
- Establish and maintain positive relationships with patients and employees.
Requirements:
- Ability to excel in a fast-paced environment.
- Team player with outstanding customer service skills.
- Quick learner with strong organizational and multitasking abilities.
- Proficiency in Microsoft Office.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off + 6 Paid Holidays
- Life Insurance
Join our team and contribute to making a meaningful impact on patient care. We look forward to welcoming a new member who shares our commitment to excellence and patient satisfaction.
