IT Support Technician - Denver, CO

Pivotal Solutions • denver, co, us • 4m ago

IT Support Technician

Duties and Responsibilities:

Actively demonstrate engagement and assuming responsibility for exemplifying our vision and core values.
Maintain the highest standards of conduct and integrity in all dealings with or on behalf of the company at all levels inside and outside the organization.
Maintain the security, confidentiality, integrity, and accessibility of services and data storage systems.
Remediate issues affecting security and compliance through configuration management, patching, updating, and documentation.
Assists with and/or leads assigned system and service implementations and upgrade / refresh projects.
Identify and resolve hardware and software problems.
Evaluate technology products and services as assigned.
Maintain and enhance IT documentation library, record activities.
Perform additional duties as assigned.

Requirements:

Knowledge of Microsoft environment (Windows/Office)
Customer service experience
Help Desk Experience
IT Technical support experience
Desktops
Peripherals
Accessories
Networking (basic)
Technical certifications
Networking & Cybersecurity

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