Join Our Team as a Field Operations Manager!
Renewal by Andersen - Cranford, NJ
At Renewal by Andersen, we take pride in our century-long tradition of quality, innovation, and craftsmanship. We're not just about windows and doors; we're about creating exceptional experiences that homeowners cherish. With our commitment to beautiful, energy-efficient composite windows and impeccable installations, we are transforming homes and lives.
Why You'll Love Working with Us~
We’re on the lookout for a passionate, self-driven, and experienced Field Operations Manager who wants to make a real difference in the residential construction space. If you thrive in a dynamic environment, enjoy working closely with homeowners, and want to be part of a team that values excellence, then this is the opportunity for you!
What You’ll Achieve~
As our Field Operations Manager, you'll play a key role in shaping the customer’s journey, ensuring that every installation meets our high standards of quality and customer satisfaction~
Lead with Impact~ Assess crew performance and job status on-site, ensuring smooth operations and stellar customer experiences.
Customer Champion~ Engage directly with homeowners to address any installation concerns, turning challenges into opportunities for satisfaction.
Solution-Oriented Expert~ Provide creative installation solutions that align with customer expectations, utilizing your deep understanding of Renewal Products.
Quality Assurance~ Confirm that all details within the sales contracts align with customer needs, ensuring clarity and satisfaction throughout the process.
Strategic Planner~ Determine labor duration and materials required for each project, ensuring seamless execution every time.
Communication Catalyst~ Foster strong relationships with installation crews, keeping them informed of unique job-specific factors.
On-Site Support~ Troubleshoot any issues that arise on the installation day, providing guidance and support to ensure successful project completion.
Resource Manager~ Approve any additional labor needs to guarantee job completion without compromising quality.
What We’re Looking For~
- High School diploma or equivalent
- At least 5 years in a similar role, particularly in window and door installation.
- Valid driver’s license and reliable transportation.
- Experience in customer service, especially in job troubleshooting.
- Strong computer proficiency and excellent communication skills.
- Ability to build rapport quickly and create a sense of urgency with field crews.
- A proven track record of exceeding customer expectations.
- Comfort and competency in a fast-paced environment.
What You’ll Receive~
- A competitive salary range of $80,000-$100,000, with the potential to earn monthly bonuses of $1,200+.
- Mileage reimbursement for your travel needs.
- A robust 401k plan with company match.
- Comprehensive medical, vision, dental, and supplemental life insurance.
- Generous PTO including vacation time, sick leave, and paid holidays.
- A student loan repayment program to help you invest in your future.
- Access to an employee perks discount program.
If you’re ready to take the next step in your career and join a team that values quality and innovation, apply today to become our next Field Installation Supervisor at Renewal by Andersen. Let's build a better tomorrow, one home at a time!
DISCLAIMER~ The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
