Air & Ocean Export Manager
Location: New Jersey
About the Company:
We are partnering with a leading logistics firm known for its expertise in both air and ocean freight. This company excels in managing complex global supply chains and is committed to providing efficient, compliant, and customer-focused export solutions. As they continue to enhance their services, they are seeking an experienced Export Manager to lead their export operations and drive operational excellence.
Key Responsibilities:
- Manage Export Operations: Oversee the full spectrum of export processes for air and ocean shipments, ensuring that all goods are delivered on time and within budget, while maintaining high standards of efficiency and quality.
- Ensure Regulatory Compliance: Guarantee that all export activities meet international trade regulations, including U.S. export controls and customs requirements, by staying informed on regulatory changes and implementing necessary adjustments.
- Lead the Team: Mentor and manage a team of export coordinators and specialists, cultivating a high-performance environment focused on operational excellence and superior customer satisfaction.
- Handle Vendor Management: Work closely with carriers, suppliers, and other logistics partners to negotiate favorable rates, secure transportation space, and manage service contracts effectively.
- Enhance Customer Service: Serve as the primary contact for key clients, addressing their inquiries, resolving issues promptly, and providing regular updates on shipment statuses to ensure high levels of client satisfaction.
- Oversee Documentation: Supervise the preparation and accuracy of all export documentation, including commercial invoices, bills of lading, and certificates of origin, ensuring compliance with all requirements.
- Drive Process Improvement: Identify and implement strategies to streamline export processes, reduce operational costs, and improve service levels, contributing to overall operational efficiency.
- Prepare Reports: Monitor and analyze key performance metrics, and prepare detailed reports for senior management on export activities and team performance to support strategic decision-making.
Qualifications:
- Bachelor’s degree in Supply Chain Management, International Business, or a related field is preferred.
- 5+ years of experience in export management with a strong background in air and ocean freight.
- Demonstrated leadership experience with the ability to inspire and manage a team effectively.
- In-depth knowledge of international trade regulations and export documentation requirements.
- Strong negotiation, communication, and problem-solving skills.
- Proficiency in logistics software and tools, such as CargoWise, Descartes, or similar platforms.
- Ability to thrive in a fast-paced environment while managing multiple priorities.
Benefits:
- Competitive salary with performance-based bonuses
- Comprehensive health, dental, and vision insurance
- Retirement plan with company matching
- Opportunities for professional development and career advancement