Senior Training Development Analyst - Portland, Oregon - #112614 Date: Sep 11, 2024
Location: PORTLAND, OR, US, 97232
Company: PacifiCorp
Join Our Team!PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion.
General PurposePlan, design, develop, implement and evaluate learning and maintain training programs and/or curriculum. Evaluate and ensure compliance with training standards and technical requirements, as applicable. Conduct training assessments and gap analysis to determine additional individual training. Position identifies, creates, facilitates and maintains in-person, virtual, and blended training in partnership with stakeholders, owners and subject matter experts.
Responsibilities of this position include the following:- Research, design and develop training, incorporating effective learning principles using the Systematic Approach to Training/ADDIE process. Evaluate business needs, training requirements, business policies, external standards, regulations and emerging regulations to develop new or refined training programs.
- Plan, develop, and deliver training and development programs. Determine appropriate delivery methods (i.e., in-person training, virtual or blended learning) to meet learning objectives.
- Use the appropriate tool to develop training (i.e., Microsoft Office, Articulate 360, Adobe Creative Suite), using effective instructional design, instructional graphics and user interface for each project, ensuring alignment with the content, audience, and learning objectives.
- Partner with stakeholders, owners and subject matter experts to identify specific learning needs through gap analysis and objectives.
- Design, develop and lead training assessments, training evaluation, and effectiveness surveys that adhere to policies and requirements. Use data to inform practice.
- Scope training to diverse audiences and topics, including business skills, corporate applications, complex technical training plans and programs.
- Maintain documentation, track and report activities (i.e., LMS database, physical documents, compliance reporting) in accordance with policy, program and regulation standards. Provide training documentation and support during regulatory audits (i.e., NERC, WECC).
- Apply tested adult learning principles, instructional design and visual design methods to lead training development with subject matter experts. Conduct technical review and ensure revisions comply with regulatory requirements and company policies and practices.
- Monitor information and developments in emerging technologies, trends, and training techniques while maintaining awareness of current policies, requirements and regulations.
- Understand basic principles and responsibilities of various business groups in an electric utility.
- Maintain continual learning in instructional design and effective facilitation of content.
Requirements for this position include the following:- Bachelor’s Degree in instructional design, education, educational technology, or related field; or the equivalent combination of education and experience.
- A minimum of five years directly related experience in training.
- Excellent knowledge of learning theories, instructional design models, and learning facilitation.
- Lesson and curriculum planning experience.
- Visual design skills and ability to storyboard a project.
- Ability to write effective copy, instructional text, audio/video script, facilitator guides.
- Experience in facilitation of learning; ability to understand and adapt learning to an audience.
- Ability to work as a team member and work flexibly on a variety of projects.
- Excellent communication and interpersonal skills, including the ability to develop relationships throughout an organization. Ability to present alternatives and recommendations.
Preferences- Experience in eLearning and multimedia knowledge (Adobe Creative Suite preferred).
- Experience with voiceover.
- Experience in at least one Learning Management System (SAP or Oracle preferred).
- Experience with Articulate 360, including Storyline and Rise.
Additional InformationReq Id: 112614
Company Code: PacifiCorp
Primary Location: PORTLAND
Department: Human Resources
Schedule: FT
Personnel Subarea: Exempt
Hiring Range: $87,600 - $103,100
This position is eligible for an annual discretionary performance incentive bonus of up to 12% of salary.
Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US
Employees must be able to perform the essential functions of the position with or without an accommodation.
At PacifiCorp, we celebrate diversity, equity and inclusion. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.
Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.
Career Segment: Learning, Compliance, User Experience, Equity, Law, Human Resources, Legal, Technology, Finance
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