Hybrid Linux Engineer (TOC)- Chicago,IL - hybrid onsite 2 days a week
12 month contract / No C2C and No Sponsorship
One of the world’s most prominent derivatives marketplace is focused on seeking highly motivated individuals to help foster their corporate culture and uphold their core values with integrity. In this role, you will be working with the most advanced trading technology and industry-leading clearing and risk management capabilities. Come join their world-class team!
This Contract role as a Hybrid Technology Operations Engineer in Chicago, IL will provide day-to-day support of our electronic trading and clearing applications. The ideal candidate will have the ability to monitor all customer facing environments and be responsible for efficiently triaging incidents while adhering to strict guidelines and policies that have been put in place to reduce overall risk and impact. TOCC’s role can be fast paced, demanding and rewarding work that is critical to ensuring the health of our technology systems and business needs.
Responsibilities:
- Monitor all customer facing environments (Production, Certification, New Release, & Disaster Recovery) within the Clearing & Trading business units.
- Remediate systems & application issues in these environments.
- Escalate in a timely manner following guidelines developed within the dept, to appropriate next level of support
- Accurately report incidents to management
- Learn and execute triage, escalation protocol and recovery procedures per application/business area
- Utilize monitoring systems and company tools to ensure system stability while guaranteeing all incidents are acknowledged in a timely and efficient manner
- Learn specific application flows and general functionality by application
- Process hardening. Identify and implement process improvements
- Document timeline of events for incident reporting and postmortem
Requirements:
- At least 3 years of relevant experience
- Service desk and/or operations experience
- Unix skills - knowing how to navigate between servers
- Doing health checks on servers, copying and moving files, killing and stopping
- Need to have basic trouble shooting skills, multitasking - monitor database servers, unix servers, virtual servers, microsoft servers
Preferred Requirements:
- Basic proven Linux knowledge
- Experience with incident/issue management systems and process
- Proven ability to multi-task and prioritize, especially in critical and high-pressure scenarios
- Established communication pattern/experience with internal and external customers; regional, local, in-person and/or virtual
- Cloud platform experience
Benefits:
Solving IT, a Woman and LGBTQ+ owned and operated organization is thrilled to provide a comprehensive benefit package to all our W2 employees and their families, regardless of gender. We are proud to offer five diverse health plan options as well as a PPO dental plan through Blue Cross Blue Shield, Term Life/AD&D Insurance, and a 401(k) Savings Plan. Solving IT covers a portion of the health and dental premiums for our employees.
As you progress in your professional journey, Solving IT is dedicated to accommodating your evolving preferences and matching you with fulfilling projects. We champion equality and embrace diversity in all its forms. Creating an atmosphere that encourages varied perspectives to collaborate fosters personal development, strengthens team unity, and contributes to the overall success of the organization!
Whether you're seeking your next career challenge or aiming to stay abreast of industry trends, Solving IT is committed to supporting your career advancement. We actively encourage applications from all backgrounds and utilize the most up-to-date market insights and compensation data to ensure that you receive not just advice, but the complete Solving IT Experience.
